Field Service Technician

Sandvik; Stoke-on-Trent; Remote; GBP 30,000 - 45,000; Full time

Job summary

A global engineering company is seeking a Multi-Skilled Field Service Technician to support its Surface Drill Rig operations across the UK. The role involves hands-on maintenance, servicing, and repair of equipment, requiring strong communication skills and a proactive approach to customer needs. Flexibility in hours is necessary due to potential travel and weekend work. Opportunities for professional growth within a dynamic team are provided.

Benefits

Defined Contribution Pension Scheme

Health Cash Plan

Company Van

Private Medical Insurance

Life Assurance

Opportunities for growth within a global organisation

Qualifications

• Extensive experience as a Plant Service Engineer or similar.
• Excellent practical and theoretical understanding.
• Confidence in dealing with customers.

Responsibilities

• Prepare and execute equipment maintenance and servicing.
• Evaluate, troubleshoot, and repair customer's equipment.
• Commission new equipment and introduce technology.

Skills

Strong EHS understanding

Excellent written communication skills

Flexibility in working hours

Social skills

Ability to work independently

Education

Technical trade school education in engineering/plant maintenance

Minimum NVQ level 3 or equivalent

Job description

Sandvik Mining & Construction is looking for a

Multi-Skilled Field Service Technician remotely based in England, ideally based in the Derbyshire area

EXPERIENCED TECHNICAL EXPERT WITH A PASSION TO IMPROVE? WE LIKE THAT ABOUT YOU

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best solution for you today, we are already thinking ahead to the best solution for you tomorrow. Our proactive career planning ensures that your performance is recognised and offers various ways to fuel your growth towards exceptional achievements.

We are now looking for a Field Service Technician to join the team remotely in England.

Step into a rewarding career as a Field Service Technician with Sandvik UK & Ireland, supporting our expanding Surface Drill Rig service operations in the UK. You’ll be part of a dynamic, forward-thinking team that values collaboration, innovation and your personal development. We offer hands‑on experience with advanced equipment, ongoing technical training and real opportunities to grow within a global business. If you're passionate about delivering high‑quality service and want to be part of a supportive, growing team – we’d love to hear from you.

Job summary

As a Field Service Technician, you are regarded as a technical expert to help customers with their products and operations. In Service and Parts Sales, the Service Technician has the most important role. Proactive communication with customers helps to define the customer’s needs during the lifecycle and to offer optimum solution of equipment, spare parts and services.

Key performance areas include putting safety first, considering and taking responsible actions with environmental health and safety aspects. The role will involve preparing and executing equipment maintenance, servicing and repairing tasks based on customer needs. Working independently and cost effectively to evaluate, troubleshoot and repair the customers’ equipment. You will be involved in commissioning new equipment and introducing customers to equipment technology and application. You will ensure communication and reporting on maintenance and service work are carried out, producing descriptive and professional feedback alongside, communicating customer needs to ensure further Customer Services and Equipment sales.

Travel with overnight stays and frequent weekend working form part of this role.

Your profile

Where others see many, we see you – personally. We recognise and value your passion and personality.

It is essential that the successful candidate has a strong EHS understanding and culture, with excellent written communication skills for completing Take5/risk assessment job sheets and equipment reports. You must have a flexible approach to working hours and overtime, including weekend working to suit the customer/business needs. Your background will be from technical trade school education in engineering/plant maintenance to minimum NVQ level 3 or equivalent and/or extensive experience as a Plant Service Engineer or similar. In addition to good practical and theoretical understanding you will combine this with excellent communication and social skills. An ability to work independently is a must, coupled with confidence in dealing with customers.

In return, as a Sandvik employee, we will provide you with

• Defined Contribution Pension Scheme.
• Health Cash Plan.
• Company Van.
• Private Medical Insurance.
• Life Assurance.
• Opportunities to grow and develop professionally within a global organisation.

How to apply?

Interested in this challenge? Please apply by clicking the ‘apply now’ button below or over our website www.home.sandvik/en/careers with the reference R0085145.

For further information regarding the recruitment process please contact HR Services UK on 0800 652 0011.

Closing Date

20th November 2025

Applicants must be eligible to work in the EU or hold a valid permit to work in the EU.