Customer Care Assistant jobs in United Kingdom

Kingscourt Nursing Home - 1 x 36 hour vacancy and 1 x 48 hour vacancy

We now have an opportunity for carers to join Kingscourt Nursing Home in Chester, where every day you can make a difference to someone's life.

Here at Springcare, we believe that good carers have many great qualities that make them excellent at their job.

• compassion, sensitivity and understanding
• a desire to help people
• people skills and excellent communication skills
• patience and the ability to keep calm and work well under pressure
• to be thorough and pay attention to detail
• to be able to carry out basic tasks on a computer or hand-held device

Not only do our care team provide nursing care to our residents, they also help to make our residents lives fulfilled, treat each resident with dignity & respect, and care for them all as if they were their own family.

Some of the daily tasks that a carer at Springcare would carry out would include:

• helping with washing and dressing
• Assisting with feeding and mealtimes
• finding out and knowing residents interests and needs
• general housekeeping such as tidying residents' private bedrooms and communal areas
• supporting each resident’s physical and mental wellbeing through activities

Our care team provide 24-hour care, where day care shifts are worked from 8am until 8pm, and night-time shifts are from 8pm until 8am.

Days Shift Contracts

• 8am until 8pm
• 8am until 2pm
• 2pm until 8pm

• Permanent full and part time day or night contracts – with access to our work placed pension scheme
• Early pay using Wage Stream App – you can withdraw up to 50% of your earnings in advance of your pay
• Access to Blue Light Card – where you can make savings across hundreds of national retailers
• Fully funded training for nationally recognised qualifications (level 2 through to 5) with internal career progression opportunities
• Refer a friend £££ scheme for each friend that you recommend (T&C apply)
• Access to counselling and wellbeing support
• Family friendly policies
• Smooth robust recruitment process through our portal

If you are interested in becoming a carer with Springcare, have the qualities that we believe make our carers fantastic, we would love to hear from you and be part of your journey in care.

Successful applicants would require two written references, a standard/enhanced DBS (depending on role) and evidence of a right to work in the UK check.

Springcare are committed to safe and fair recruitment, safeguarding, and protecting those we care for and serve. We make sure all of our staff are vetted, selected, trained and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care.