Customer Care Assistant jobs in Grande-Bretagne

Grade Level (for internal use): 12

• Drive ambitious sales growth by meeting or exceeding new business sales quotas across assigned territories and market segments
• Develop and execute comprehensive territory strategies that identify opportunities for growth and expansion within Financial Institutions, Corporates, Government, and specialized market segments
• Build and nurture strong client relationships with C‑Suite executives, senior managers, and key decision‑makers across target organizations
• Conduct diagnostic sales conversations to understand client challenges and position tailored solutions that address specific business requirements
• Lead complex negotiations of commercial and contractual deals, managing sophisticated sales cycles with multiple stakeholders
• Collaborate with cross‑functional teams including Product Management, Marketing, Pre‑Sales Engineers, Account Management, and Customer Success to deliver exceptional client experiences
• Generate pipeline through proactive prospecting, networking, methodical outreach campaigns, and strategic marketing initiatives
• Maintain accurate pipeline management, forecasting, and sales activity tracking through CRM systems like Salesforce
• Stay current with industry trends, regulatory developments, and competitive landscape to identify new opportunities and inform strategic initiatives
• Provide market intelligence and client feedback to influence product development and commercial strategy
• Identify and develop revenue synergy and cross‑sell opportunities across the broader S&P Global portfolio
• Represent and promote S&P Global core values while serving as a trusted advisor to clients

• Bachelor's or Master's degree in Business, Finance, Economics, or related discipline
• 3‑15+ years of proven sales experience with a consistent track record of meeting or exceeding quotas
• Strong background in financial services, data solutions, risk management, or related technology sectors
• Experience selling complex solutions to Financial Institutions, Corporates, or Government organizations
• Demonstrated expertise in consultative sales methodologies and solution‑selling approaches
• Strong business acumen with understanding of credit risk, market risk, regulatory compliance, or analytics workflows
• Excellent communication, presentation, and negotiation skills with ability to engage senior‑level executives
• Proficiency with CRM systems (Salesforce preferred) and sales enablement tools
• Strong interpersonal skills with ability to build trust‑based relationships and collaborate across global teams
• Experience selling credit analytics, risk management solutions, pricing & valuations, or economic intelligence products
• Knowledge of regulatory frameworks and compliance requirements in target markets
• Understanding of financial markets including fixed income, derivatives, equities, or alternative investments
• Proven ability to manage complex, multi‑stakeholder sales cycles exceeding $1M+ in value
• Experience with SaaS platforms, data feeds, desktop applications, or API‑based solutions
• Professional certifications such as CFA, MBA, or industry‑specific qualifications
• Multilingual capabilities and experience working in international markets
• Established network within Financial Institutions, Corporate risk management, or Government sectors
• Track record of mentoring junior sales team members and contributing to organizational growth
• Entrepreneurial mindset with demonstrated drive, initiative, and adaptability in fast‑paced environments

• Health & Wellness: Health care coverage designed for the mind and body
• Flexible Downtime: Generous time off helps keep you energized for your time on
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company‑matched student loan contribution, and financial wellness programs
• Family Friendly Perks: S&P Global has perks for your partners and little ones, with best‑in‑class benefits for families
• Beyond the Basics: From retail discounts to referral incentive awards, small perks can make a big difference

US Candidates Only: The EEO is the Law Poster describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision – sites/dolgov/files/ofccp/pdf/pay-transp_ English_formattedESQA508c.pdf

We take care of you, so you can take care of business. We care about our people. That's why we provide everything you and your career need to thrive at S&P Global.

If you need an accommodation during the application process due to a disability, please send an email to and your request will be forwarded to the appropriate person.