Account Executive - European Real Estate

Oxford Economics Ltd.; City of Westminster; Hybrid; GBP 35,000 - 55,000; Full time

Job summary

A leading economic consultancy firm is seeking an Account Executive to manage real estate subscription clients across Europe. You will increase client usage of services, identify upselling opportunities, and provide training to users. The ideal candidate must have a university degree, proven client relations experience, excellent organizational and communication skills, and will be fluent in both French and English. This position involves both phone and face-to-face sales experience and offers hybrid working and various employee benefits.

Benefits

Private Healthcare

Employee Assistance Program

Enhanced Maternity and Paternity Leave

Workplace Nursery Scheme

Cycle to Work Scheme

Team Gatherings and Connection Boost!

Qualifications

• A proven track record in account management or client relations.
• Highly organized and capable of managing multiple projects simultaneously.
• Strong presentation and writing skills.

Responsibilities

• Manage Oxford's real estate subscription clients across Europe.
• Increase usage and grow the client user base for subscription services.
• Identify upsell opportunities and create territory strategies.
• Provide training for new users and offer client updates.
• Work with marketing to organize client events and webinars.

Skills

Account management

Client relations

Organizational skills

Presentation skills

Team player

Sales experience

Fluent English

Fluent French

Education

University degree

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Salesforce

Job description

As the Account Executive, you are responsible for managing Oxford's real estate subscription clients across Europe, dealing with client enquiries, retaining subscription revenues, working with the business development team to identify up‑sell potential and increasing usage of Oxford's services across the client base.

Responsibilities

• Increase usage of the subscription services and grow the client user base
• Identify upsell opportunities and cancellation risks and create a territory strategy with the ADAM to manage the existing book of business and against subscription sales targets and KPIs.
• Provide training on the services for new users as well as offer regular client updates
• Identify upcoming renewals more than three months out and communicate these with the ADAM.
• Answer any client questions and liaise with the relevant economists as required.
• Communicate any cross‑sell or up‑sell opportunities.
• Become proficient at navigating the OE website and Global Economic Databank.
• Become proficient at managing client notifications and other delivery options such as API and other 3rd Party compatible platforms.
• Working with marketing, send a monthly e‑mail to RE clients updating them on product enhancements and other developments.
• Be proficient on Salesforce using it to track any client interactions, sales, uplifts and cancellations.
• Become proficient on client usage software for internal reporting and client support.
• Work with marketing to organise client events and webinars.
• Manage client lists and chase clients on upcoming events and webinars.
• Help organize client meetings and presentations with economists as required.
• Work with the UK Manager and wider teams on any cross‑border accounts that require support.
• Communicate opportunities, challenges, product development requests and feedback to the ADAM.

Benefits

• Private Healthcare
• Employee Assistance Program
• Enhanced Maternity and Paternity Leave
• Workplace Nursery Scheme
• Cycle to Work Scheme
• Hybrid/Flexible Working
• Team Gatherings and Connection Boost!
• Fluent French and English a must, other European languages are a plus.

Qualifications

• A University degree is required.
• A proven, demonstratable account management or client relations track record.
• Must be highly organized and able to manage multiple projects at once.
• Candidate must have strong presentation and writing skills.
• Must have knowledge of Microsoft Word, Excel, and PowerPoint.
• Must be a self‑starter, with the drive to set and reach ambitious goals.
• Must be a team player.
• Must be able to travel and drive a car.
• Phone and face‑to‑face sales experience.
• Any experience with commercial real estate (CRE) or CRE data services is a plus.

About Oxford Economics

Oxford Economics, a leading global economic and real estate research and consultancy firm, is looking to hire a highly motivated and ambitious candidate to manage and drive sales for the existing book of business across the European territory within the real estate sector.