Customer Care Advisor jobs in United States

Multi-lingual Account Manager

My client is an established and successful organisation based in Stafford, known for delivering unique service solutions and maintaining an outstanding global and local reputation. With a supportive and approachable management team and a collaborative culture, they continue to grow across international markets and I just LOVE recruiting for this client (I know we shouldn't have favourites, but they're up there!).

Due to continued expansion, they are now seeking Multi-lingual Account Managers to join their thriving sales team.

You will receive hands-on training and ongoing support from day one, with a genuine opportunity to increase your earnings thanks to a competitive commission structure and strong OTE potential.

Languages: French, German, Italian

Stafford

Monday – Friday

£25,000 to £30,000 (dependent on experience)

• Uncapped Commission (Excellent Earning Potential)
  
  

Drivers only due to location

If you are fluent in any of the following languages – French, German, Italian– and feel confident reaching out to new customers to promote services via multiple communication channels, I want to hear from you!

Role

As the Multi-lingual Account Manager, based in Stafford you will research and prospect new business, manage client relationships, and deliver outstanding account management and customer service.

Key Responsibilities Include

• Proactively research and develop a pipeline of target companies.
• Cold call and engage with new businesses to introduce the company and its solutions.
• Respond to sales enquiries efficiently with competitive, tailored quotations.
• Maintain consistent communication to follow up on calls, quotations, and leads.
• Regularly liaise with existing customers to grow accounts and identify opportunities.
• Communicate confidently with stakeholders at all professional levels.
• Keep CRM records up to date, ensuring all activities are logged and monitored.
• Achieve and exceed KPIs and sales targets.
• Promote the company's services through social media channels.
  
  

Requirements:

The ideal candidate will be based locally to Stafford, have previous sales experience and fluency in at least one of the listed languages, as well as good English language skills for training purposes.

Just as important – is a strong work ethic, self-motivation, and a positive, team-focused attitude!

You Should Also Be

• Resilient under pressure and able to manage a fast-paced workload.
• Confident and enthusiastic about cold calling and engaging new clients.
• Commercially minded with a solid understanding of sales processes.
• A strong communicator who can adapt to diverse customer profiles.
• Driven to provide high levels of service and solve client challenges.
• A collaborative team player who aligns with the company's values.
• Proficient in IT, ideally with prior experience using CRM systems.
  
  

Additional Information:

• My client has an unbelievably positive and collaborative working environment and supportive team. Many have joined here from similar companies within the same industry because of the great reputation they have locally!
• Very achievable KPIs
• Uncapped commission & low threshold
• Performance bonus structure
• Early finish on Fridays
• Casual dress code
• Company events and social incentives
• On-site parking
• Company pension
• Sick pay
• 20 days holiday + bank holidays + your birthday off + around 2 weeks at Christmas
• Ongoing training and professional development
• Friendly, supportive management team
  
  

If you're ready to bring your language skills and sales drive to an ambitious international business based in Stafford, please contact Safer Hand Solutions and ask for Hannah Kirk. Alternatively, apply now for immediate consideration.

Please note that Safer Hand Solutions are acting as an employment agency on behalf of the client. By applying, you agree to register with us and for us to hold your details on file. Due to high volumes, we will only contact shortlisted applicants, but may be in touch about similar opportunities.

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