Insurance Client Success & Account Manager

Blank's Insurance Agency; Olney; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local insurance agency located in Olney is seeking a Customer Service/Account Manager to foster strong client relationships by managing inquiries and delivering professional service. Responsibilities include handling customer interactions regarding policies, service claims, and processing payments. Ideal candidates are positive, detail-oriented, and possess relevant experience or a degree. The position offers competitive pay between $18.00 and $21.00 per hour, along with career development opportunities in the growing insurance sector.

Benefits

Competitive Pay & Benefits Package

Family Friendly Environment

PTO and Generous Holiday Schedule

Professional Development Opportunities

Job Stability

Qualifications

• Positive and people-oriented with strong customer service skills.
• Ability to handle situations and solve problems independently.
• Competent in managing multiple tasks with urgency.

Responsibilities

• Provide service to clients regarding policies and claims.
• Answer customer inquiries and process payments.
• Negotiate with insurance carriers for client needs.

Skills

Customer-focused

Attention to detail

Time management

Problem-solving

Education

Bachelor’s Degree or comparable office experience

Insurance license (Property and Casualty)

Insurance license (Life and Health)

Tools

Agency management systems

Job description

A local insurance agency located in Olney is seeking a Customer Service/Account Manager to foster strong client relationships by managing inquiries and delivering professional service. Responsibilities include handling customer interactions regarding policies, service claims, and processing payments. Ideal candidates are positive, detail-oriented, and possess relevant experience or a degree. The position offers competitive pay between $18.00 and $21.00 per hour, along with career development opportunities in the growing insurance sector.