Customer Care Advisor jobs in United Kingdom

Aventa is seeking, on behalf of our client—a leading developer in the offshore renewable energy sector—a Client Representative for Cables to join their Construction Department. This role offers a unique opportunity to work alongside a team of skilled engineers contributing to one of the most significant offshore wind developments in the region.

Act as the Ørsted project representative on board Boulder Clearance Vessel during seabed preparation activities

• Maintain an accurate record of all installation activities on a daily basis throughout the execution phase

• Ensure that all relevant approved procedures and risk assessments are followed by the Contractor

• Ensure the Contractor proactively manages safety and quality

• Act, behave and lead by example according to Ørsted’s values

• Prepare and distribute Daily Progress Reports (DPR) as required

• Ensure the DPRs are signed by all required parties

• Review and understand RA/MS and QHSE documents as required before execution phase commences and keep updated on changes in the documents

• Attend daily meetings, toolbox talks and any other discussions to ensure that the works are being carried out in a safe manner to the required quality

• During all defined key activities and otherwise as often as practicable be present as a witness during installation. Access all work areas provided it is safe to do so.Screen all installation progress reporting tools used by Contractor

• Participate in safety walks with HSE representatives from Ørsted and Contractor organisations

• Synergi reporting as supervised by the specific package and project from incidents and from safety walks

• Daily recording of activities relating to seabed boulder clearance/seabed preparation (including screening boulder/debris target list/register)

• Submission of completed and signed DPR

• Immediate reporting of any safety, quality, or procedural deviations

• Report on Contractor equipment upkeep/maintenance programmes

• Authority to intervene or stop the operation in case of safety, quality infringements or the procedures not being carried out as per approved RAMS

• Can recommend and agree to minor changes to the various works ongoing on a daily basis

Mandatory:

• GWO courses: Sea Survival, Working at Heights, First Aid, Fire Awareness, Manual Handling

• HUET, STCW 2010, OPITO or BOSIET and EBS (STASS, HEED or EBS)

• OEUK (or equivalent) medical certificate including Chester Step

• IOSH Managing Safely or similar HSE training

• Minimum 5 years of relevant work experience in seabed boulder clearance/seabed preparation operations (ROV grab, PLGR, cable cutting etc.)

Preferred:

• LOLER and CDM

• Marine awareness qualifications as required by the package role

• Minimum 10 years of relevant work experience as offshore client representative

• IT proficient (Microsoft Word, Excel and Internet); Ørsted DPR and Synergi reporting tools

Offshore Installation Manager, Array Cable Installation

is Humberside (HUY)

Normand Subsea and Seaway Phoenix

Contract can be further extended if Consultants have relevant experience in Cable lay – preferred candidates