Crm jobs in United Kingdom

Location: Lutterworth

Department: SSC UK Customer Operations

Join our team and help deliver excellence to our customers.

We're looking for a detail-oriented, customer-focused professional to join our Order Fulfilment team. In this role, you'll be at the heart of our operations – managing orders from creation to delivery, ensuring our customers receive the right products, on time, every time.

• Processing and invoicing sales orders in SAP S/4 to a high standard.
• Managing the full order flow, from entry to shipment, including returns, credits, and warranty replacements.
• Communicating proactively with customers, internal teams, and suppliers to ensure timely deliveries.
• Handling enquiries, maintaining CRM records, and managing inbox communications.
• Placing purchase orders with factories and third-party suppliers.
• Identifying issues, solving problems at the root cause, and driving process improvements.
• Supporting automation and efficiency initiatives in the order process.
• Support demo processes and installations.

• Proven experience in end-to-end order processing.
• Strong attention to detail and accuracy in a fast‑paced environment.
• SAP S/4 experience.
• Intermediate Microsoft Office skills.
• Salesforce experience.
• A proactive communicator who enjoys working collaboratively.
• Problem‑solving mindset with a focus on continuous improvement.

• Be part of a collaborative, customer‑first team.
• Hybrid working opportunities to support work‑life balance.
• The chance to work with a global, innovation‑led business.

If you’re ready to bring your expertise and energy to a role where no two days are the same, we’d love to hear from you.

Apply now and help us deliver excellence in every order.