Account Manager

Pertemps Warrington; Winwick; On-site; GBP 28,000 - 33,000; Full time

Job summary

A recruitment agency in Warrington seeks an Account Manager to manage existing client relationships with flexible hours. The role involves making customer calls, managing orders, and delivering excellent service without cold calling. The ideal candidate has strong telephone customer service experience and attention to detail, and enjoys working as part of a team. This is a permanent, office-based position with a competitive salary and benefits.

Benefits

25 days holiday + Bank Holidays

Individual bonus scheme

Private Medical and Dental Insurance

Pension

Cycle to work scheme

Qualifications

• Previous strong telephone-based customer service experience.
• Confident and comfortable speaking with customers over the phone.
• Attention to detail and good administrative accuracy.

Responsibilities

• Building and maintaining customer relationships.
• Make 10 quality existing customer calls per day followed by follow-up emails.
• Ensure excellent customer service at all times.

Skills

Telephone-based customer service

Customer relationship management

Attention to detail

Proactive attitude

Tools

Salesforce CRM

Job description

Job Title: Account Manager

Location: Warrington (WA2)

Salary: £28,000 - £33,000 (DOE) + Bonus

Hours: Mon‑Fri 40 hrs per wk (Flexible between 7am and 5pm)

Contract Type: Permanent

Company/Role

Our client works closely with the construction industry and is currently looking to grow and expand their current team by seeking an Account Manager to contact both existing clients and companies who have pre‑arranged accounts, therefore no cold calling involved!

You will have flexible start and finish times (working 40 hrs each week Mon - Fri anytime between 7am and 5pm) – This role will be 100% Office Based, working within a small, hard working, but fun team.

Responsibilities

• Building and maintaining customer relationships
• Make 10 quality existing customer calls per day followed by follow‑up emails.
• Contact buyers and site managers all who have dealt with the business previously.
• Use the company digital catalogue to share product information and track customer interests.
• Generate quotes and advise customers on the progress with their orders/delays etc.
• Promote additional products.
• Manage and maintain data in Salesforce CRM (training provided)
• Log all orders accurately, as this relates to the individual bonus structure.
• Ensure excellent customer service at all times.

Qualifications

• Previous strong telephone‑based customer service experience
• Confident and comfortable speaking with customers over the phone.
• Attention to detail and good administrative accuracy.
• Proactive and reliable, with a professional attitude.
• Able to work well in a team.

In return, you will receive

• Competitive salary
• 25 days holiday + Bank Holidays with option to buy and sell up to 5 days.
• Individual bonus scheme
• Pension
• Private Medical and Dental Insurance Scheme
• Technology Scheme
• Cycle to work scheme