Crm jobs in United States

We're delighted to partner with a leading aviation company in their search for a Senior Charter Broker to join their dynamic team on a permanent basis. This is a fantastic opportunity for an experienced broker to take the next step in their career within a high-performance, client-focused environment.

Exciting Opportunity: Senior Charter Broker - Private Jets
Location: Crawley (Onsite/1-2 Days WFH)
Salary: Competitive - Based on Experience

• Proactively build and manage a pipeline of qualified prospects through cold/warm calls, networking, LinkedIn outreach, email campaigns, and face-to-face meetings (UK and abroad).

• Maintain accurate and up-to-date CRM records, ensuring all client interactions and details are thoroughly documented.

• Identify and pursue new business development opportunities across existing and emerging markets.

• Cultivate and strengthen long-term relationships with clients, airline partners, and suppliers to enhance customer satisfaction and retention.

• Oversee charter quotations, carefully assessing client needs to recommend the most suitable aircraft and solutions.

• Coordinate and manage charter flight bookings from initial enquiry through to completion, including all pre-flight arrangements such as handling, catering, and ground transport.

• Ensure timely dispatch of client contracts, invoices, and trip documents, and upload all relevant data into the CRM system.

• Review and verify airline documentation (e.g. AOC, insurance, contracts, Argus & Wyvern reports) to mitigate risk and ensure compliance (training provided).

• Monitor aircraft movement and proactively communicate status updates to clients, troubleshooting and resolving any operational issues as they arise.

• Follow the company's sales SOPs, including maintaining call and activity levels.

• Represent the company at global meetings, networking events, and client site visits as required.

• Contribute to team success by mentoring junior brokers, sharing insights, and supporting colleagues with best practices and guidance.

• Take part in ad hoc projects and company events as delegated by management.

• Minimum 3 years of experience in private aircraft charter brokerage (essential).

• Strong passion for aviation and delivering premium client experiences.

• Highly self-motivated, proactive, and comfortable working autonomously.

• Composed and optimistic under pressure, with a solution-focused mindset.

• Determined, persistent, and results-driven, especially in high-stakes scenarios.

• Willing and able to adapt to flexible working hours, including evenings and weekends, based on client and business needs.

• Exceptional communication and interpersonal skills, both verbal and written.

• A team-oriented attitude with the ability to collaborate effectively across local and international teams.

• Open to feedback and adaptable to change in a fast-paced environment.

• Additional language skills are an advantage, though not essential.

• Must have the legal right to work in the UK.

If you are interested in applying for this position and you meet the requirements, please send your updated CV to: Melanie Cave at Line Up Aviation -
Line Up Aviation has carved its own place in the recruitment of Aviation and Aerospace personnel all over the world for more than 30 years. We work with some of the industry's best-known companies who demand the highest standard of applicants.
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