Credit Control à Grande-Bretagne

Commercial Debt Expert (B2B) - The Professional Problem Solver

Location: Lanarkshire
Salary: up to £35k + very generous bonus - OTE £45k
Hours: Full - Time

Are you the calm voice at the end of a tense phone call? Do you know how to recover debt and preserve relationships? If “firm, fair, and friendly” sounds like your professional motto, you might be exactly who we're looking for.

We're recruiting for a rapidly growing commercial debt recovery business, and we need an experienced B2B experience to help our clients get paid.

There will be no chapping doors - everything is done via the phone in a professional manner.

• Recovering commercial debts on behalf of our clients (you're the expert—they're counting on you)
• Speaking with business owners, finance teams, and decision-makers to negotiate payment solutions
• Assessing cases and deciding the best recovery approach (strategy is part of the fun)
• Managing your own portfolio of cases
• Keeping accurate notes, records, and updates (because good documentation is underrated)
• Balancing results with professionalism—recovery first, reputation always

• Proven experience in commercial credit control – you will be working in credit control in sectors such as construction, retail, hospitality, etc., and you must have B2B experience.
• Confidence handling difficult conversations (without becoming difficult)
• Strong negotiation skills and a thick skin paired with emotional intelligence
• Excellent communication skills—clear, persuasive, and human
• Organised, self‑motivated, and comfortable managing multiple cases
• A sense of humour—we deal with serious matters, but we don’t take ourselves too seriously

• A respected role where your expertise genuinely matters
• A supportive, knowledgeable team who understands the realities of debt recovery – many of the team have been in the business 5 years +
• Competitive salary plus performance‑related rewards
• Proper training, ongoing support, and room to grow – you will go through clear and structured training and be part of a brilliant supportive team
• The unmatched satisfaction of turning “unpayable” into “paid”

If you’re an experienced commercial debt professional looking for a role that values both results and relationships, we’d love to hear from you.

Apply now—no chasing required (at least not yet)