Credit Controller - B2B

Mac Recruit Group; Scotland; On-site; GBP 35,000; Full time

Job summary

A commercial debt recovery firm in the UK seeks a Commercial Debt Expert (B2B) to recover debts while maintaining client relationships. The role requires proven credit control experience, particularly in B2B environments, and the ability to handle tough conversations with ease. The successful candidate will manage their own portfolio, negotiate payment terms, and ensure thorough documentation. The firm offers competitive compensation and a supportive team environment, emphasizing professional growth and strong work ethics.

Benefits

Competitive salary plus bonus

Ongoing training and support

Growth opportunities

Qualifications

• Proven experience in commercial credit control, particularly B2B.
• Confidence in handling difficult conversations with clients.
• Strong negotiation skills and emotional intelligence.

Responsibilities

• Recover commercial debts on behalf of clients.
• Negotiate payment solutions with business owners.
• Manage a portfolio of cases and keep accurate records.

Skills

Commercial credit control experience

Negotiation skills

Communication skills

Organizational skills

Job description

Commercial Debt Expert (B2B) - The Professional Problem Solver

Location: Lanarkshire
Salary: up to £35k + very generous bonus - OTE £45k
Hours: Full - Time

Are you the calm voice at the end of a tense phone call? Do you know how to recover debt and preserve relationships? If “firm, fair, and friendly” sounds like your professional motto, you might be exactly who we're looking for.

We're recruiting for a rapidly growing commercial debt recovery business, and we need an experienced B2B experience to help our clients get paid.

There will be no chapping doors - everything is done via the phone in a professional manner.

What you’ll be doing

• Recovering commercial debts on behalf of our clients (you're the expert—they're counting on you)
• Speaking with business owners, finance teams, and decision-makers to negotiate payment solutions
• Assessing cases and deciding the best recovery approach (strategy is part of the fun)
• Managing your own portfolio of cases
• Keeping accurate notes, records, and updates (because good documentation is underrated)
• Balancing results with professionalism—recovery first, reputation always

What we’re looking for

• Proven experience in commercial credit control – you will be working in credit control in sectors such as construction, retail, hospitality, etc., and you must have B2B experience.
• Confidence handling difficult conversations (without becoming difficult)
• Strong negotiation skills and a thick skin paired with emotional intelligence
• Excellent communication skills—clear, persuasive, and human
• Organised, self‑motivated, and comfortable managing multiple cases
• A sense of humour—we deal with serious matters, but we don’t take ourselves too seriously

What’s in it for you

• A respected role where your expertise genuinely matters
• A supportive, knowledgeable team who understands the realities of debt recovery – many of the team have been in the business 5 years +
• Competitive salary plus performance‑related rewards
• Proper training, ongoing support, and room to grow – you will go through clear and structured training and be part of a brilliant supportive team
• The unmatched satisfaction of turning “unpayable” into “paid”

If you’re an experienced commercial debt professional looking for a role that values both results and relationships, we’d love to hear from you.

Apply now—no chasing required (at least not yet)