Operational Cash Co-ordinator (18 Month Fixed Term Contract)

Grosvenor Group; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading property management firm in Greater London is seeking a Cash Coordinator to deliver high-quality Accounts Receivable services. The role involves managing payments, resolving discrepancies, and maintaining strong relationships with stakeholders. Ideal candidates will have Accounts Receivable experience, strong MS Excel skills, and a professional approach to customer service. This is an 18-month fixed-term opportunity offering a chance to develop financial expertise in a supportive environment.

Qualifications

• Experience in Accounts Receivable with high volume customers.
• High level of MS Excel skills.
• Professional customer-focused attitude.

Responsibilities

• Download daily banking and upload tenant receipts.
• Responsible for all billing across the London estate.
• Reconcile cash sheets and prepare bank reconciliations.

Skills

Accounts Receivable experience

MS Excel

Customer service skills

Communication skills

Negotiation skills

Job description

Purpose of role

To deliver a high-quality, efficient, and proactive Accounts Receivable service that supports the Credit Control Team and the wider business. The role plays a key part in maintaining strong cash flow, building effective internal and external relationships, and ensuring accurate and timely financial processing.

As a Cash Coordinator, you will be responsible for managing incoming payments, allocating cash accurately, resolving account discrepancies, own and manage billing and supporting credit control activities to reduce debtor days. You will work closely with internal stakeholders across Finance, Sales, and Operations, as well as with external customers, to ensure queries are resolved promptly and professionally.

This role offers an excellent opportunity to develop your Accounts Receivable expertise, gain valuable exposure to wider finance processes, and contribute directly to the financial performance of the business within a supportive and professional team.

Key responsibilities

• Download daily banking
• Uploading tenant receipts into Voyager
• Responsible for all billing across the London estate and invoicing cycles
• Reconcile cash sheets & postings against the cashbook daily
• Run monthly direct debit’s process for tenant payments due.
• Investigate/resolve query transactions (payments/receipts)
• Preparation of daily banking (cheques)
• Preparation of electronic payments for tenant refunds
• Preparation of daily/weekly/monthly bank reconciliations
• Recording & reconciliation of other cash returns
• Liaising with internal stakeholders to resolve queries and provide excellent Service
• Manage the suspense account with internal stakeholders to ensure allocation of funds.
• Managing Transfer accounts
• Inter-company billing transfers
• AR & AP Tie out reports to general ledger rec.
• Monthly transfer account
• Maintaining DPS database and process for Market Let tenants
• Actioning foreign & Urgent payments
• Build and maintain good relationships with internal stakeholders
• Monthly Bank Reconciliations
• Other duties as required

Key requirements

• Experience in Accounts Receivable, either with high volume customers or property related
• Ability to follow an organised and methodical approach for Accounts Receivable
• A high level of MS Excel skills and an ability to manage and manipulate data
• A professional customer focused attitude and able to deal directly with tenants in a tailored, professional & considerate manner.
• Good spoken and written communication skills, with good negotiation skills. Confident and able to get on with and approach staff at all levels, whilst being calm, assertive and tactful
• Organisational ability and meeting targets and deadlines. To be able to cope with peak periods and high volumes (essential).
• Being proactive and able to identify and implement improvements.
• A strong work ethic and a team player.
• Good eye for detail (essential)
• Property legal recovery options and processes (desired)

Grosvenor is proud to be a Disability Confident Committed employer. If you would like to speak with us for more detail, please contact [e-mail]

We want you to have every opportunity to show us your strengths. There are adjustments available for our process, please contact us on [e-mail] to discuss.

18 month fixed term opportunity.

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