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Parts Coordinator
Job summary
A recruitment agency is seeking a proactive Parts Coordinator to join a client in Melksham. This role is crucial in managing parts requests and supporting service teams while delivering exceptional customer service. The ideal candidate will have experience in a customer-facing role, excellent organizational skills, and computer literacy with inventory management systems. Strong attention to detail is a must. This position is full-time, Monday to Friday, with a salary of up to £30,000 per annum.
Qualifications
- Previous experience in a customer-facing role, ideally within a service or parts environment.
- Experience in handling parts ordering and stock control.
- Excellent organisational skills and attention to detail.
Responsibilities
- Handle requests for spare parts and ensure timely delivery.
- Support engineers and service teams by arranging parts efficiently.
- Respond to customer inquiries and resolve issues promptly.
Skills
Tools
Parts Coordinator
Location: Melksham
Salary: up to £30,000 per annum
Hours: Monday to Friday, 8:00am to 5:00pm
Ref: 29419
We are looking for a proactive and experienced Parts Coordinator to join our client in Birmingham. This role is key to ensuring smooth operations by managing parts requests, supporting service teams, and delivering exceptional customer service.
- Handle requests for spare parts, place orders with suppliers, and ensure timely delivery.
- Support engineers and service teams by arranging parts and scheduling jobs efficiently.
- Respond to customer inquiries, resolve issues, and provide updates on parts availability and service progress.
- Monitor stock levels, track usage, and maintain accurate records to avoid shortages or delays.
- Prepare service reports, update systems with job details, and ensure compliance with company processes.
- Work closely with depot staff, engineers, and management to deliver seamless customer service.
- Previous experience in a customer-facing role, ideally within a service or parts environment, or in a technical background
- Experience handling parts ordering, stock control, or service scheduling
- Excellent organisational skills and attention to detail.
- Computer literacy and experience with inventory or service management systems.
If you are a motivated individual with a passion for the motor industry and the skills to excel in this role, apply today for immediate consideration.
All applications will be treated with the utmost confidentiality.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.