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We are seeking a highly motivated and experienced GP Practice Manager to oversee the daily operations of our busy Favell Plus GP Surgery. The successful candidate will be responsible for ensuring the smooth running of the practice, managing staff, overseeing finances, and ensuring high-quality patient care.

1. Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.
2. Financial Management: Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.
3. HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.
4. Patient Services: Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.
5. Regulatory Compliance: Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.
6. IT & Systems Management: Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.
7. Strategic Development: Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

The practice is situated within the Weston Favell Primary Care Centre in the Eastern District of Northampton. The centre offers a wide range of additional services such as physiotherapy, podiatry, leg ulcer clinic, midwifery, phlebotomy (taking blood), and dental services.

Our team is dedicated to providing high standards of continued healthcare needs and strive to approach your care with professionalism, discretion, and friendliness. You can count on a warm welcome from everyone involved here at the practice.

• Previous experience in a GP practice, healthcare setting, or NHS management role.
• Strong leadership and organisational skills with the ability to multitask and problem-solve.
• Knowledge of NHS contracts, CQC requirements, and GP practice operations.
• Experience in financial management, HR, and compliance.
• Excellent interpersonal and communication skills.
• Proficiency in practice management software (e.g., SystmOne) is desirable.
• A degree or diploma in Healthcare Management, Business Administration, or a related field.
• Experience working within Primary Care Networks (PCNs).
• Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Weston Favell Primary Care Centre - Favell Plus GP Surgery