Senior Claims Adjuster - Energy, Liability & Terrorism

Markel; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global insurance company in London seeks a Senior Claims Adjuster to manage energy and liability claims. The ideal candidate will lead strategy, mentor junior members, and ensure a customer-focused approach. Excellent analytical skills and ACII accreditation are required. Competitive salary, annual bonus, and strong benefits package available.

Benefits

Annual bonus

25 days paid holiday

Pension scheme

Private medical and dental cover

Qualifications

• Proven experience managing a portfolio of energy claims, including complex claims.
• Ability to analyze claims causation and identify trends.
• Experience developing junior team members.

Responsibilities

• Handle energy, liability, and terror claims, ensuring a customer-focused approach.
• Develop junior talent and contribute to team objectives.
• Produce quality narratives on claims and analyze data.

Skills

Leading strategy

Data analysis

Mentoring

Energy claims knowledge

Customer focus

Education

ACII accreditation or equivalent

Job description

Are you a Senior Claims Adjuster looking to join a leading Claims team?

This is an opportunity to be a Senior Claims Adjuster within the Energy, Liability and Terrorism team.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity

As a Senior Claims Adjuster in the Energy, Liability and Terrorism claims team, you will be joining as an integral part of the Markel Wholesale claims team. Reporting into the Claims Manager, you will be responsible for leading and driving claims forward in a proactive manner.

Markel is a people powered company and we value our relationships, not just with our customers, but with all of the stakeholders in the claims process. Your role will be key in maintaining these relationships and promoting our Claims Value Proposition by providing a market leading service. You will primarily handle first party energy claims, including upstream, midstream, downstream and renewables claims.

What you’ll be doing

• The role involves handling energy, liability and terror claims in accordance with Markel's philosophy and regulatory requirements, driving a customer-focused approach, and working closely with the underwriting team and our external service providers and claims brokers.
• The successful candidate will also be responsible for developing the junior talent in our team, contributing to team objectives, and assisting with ad hoc projects.
• You will be producing good quality and insightful narratives and information on key claims and claims developments and analysing data to improve underwriting capabilities.
• You will be assisting underwriters with policy language development.
• You will work closely with the underwriting team, including providing feedback on claims experiences, contract wordings, claims data or feedback for any renewal or new business and interact with placing and claims brokers to develop strong relationships and knowledge about the quality of our claims management at Markel.
• Working collaboratively with our Actuarial and Outwards Reinsurance teams, ensuring that they are all apprised of new notifications and significant developments.
• You will be willing to lead claims on all classes of business handled by the team, including attending and presenting at underwriting meetings, learning about the class and developing relationships with key partners in the claims handling process.

Our must-haves

• Proven experience of leading and management of strategy on a portfolio of energy claims, including complex and/or high value claims.
• Ability to identify and discuss the most common areas, trends in claims causation and analyse the portfolio to assist in profitability of the portfolio.
• Expertly analysing and interpreting data to improve underwriting capabilities.
• Understand customer needs and actively solicit and act upon feedback, providing solutions to problems.
• Ability to gain strong understanding of underwriting and claims business plans and how claims actions impact overall company performance.
• Experience mentoring and developing junior members of the claims team.
• Background and knowledge in first party energy claims (including renewables) is required. Specific knowledge in terror and liability claims is preferred.
• You will have achieved ACII accreditation (or an equivalent professional qualification), or be working towards it.

Who we are

Markel Group (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory, and investment operations around the world.

We’re all about people | We win together | We strive for better | We enjoy the everyday | We think further

What’s in it for you

• A great starting salary plus annual bonus & strong benefits package…
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy/sell extra leave
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer
• There are countless opportunities to learn new skills and develop in your career and we can provide the support needed to do just that!

Are you ready to play your part

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at [e-mail] or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.