Senior Claims Adjuster – Professional Lines

Allied World; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A global insurance provider is seeking a Senior Claims Adjuster for Professional Lines in London. The role involves managing complex claims, negotiating settlements, and collaborating with vendors. Candidates should have over 5 years of experience in claims handling, strong organizational and communication skills, as well as knowledge of relevant policy wordings. This position offers an opportunity to join a dedicated team in a dynamic environment.

Benefits

Global network of colleagues

Structured coaching program

Access to learning and development tools

Qualifications

• 5+ years of handling complex and high-value claims.
• Strong knowledge of the London market and European claim environments.
• Some experience in handling US and International claims.

Responsibilities

• Adjust a portfolio of Professional Lines claims.
• Negotiate and settle claims within specified authority.
• Prepare claim correspondence and manage vendors.

Skills

Handling complex claims

Understanding of Professional Lines policy wordings

Excellent communication skills

Organizational skills

Team collaboration

Knowledge of Microsoft Office Suite

Knowledge of Genius, TRAX, Open Box, ECF

Education

University degree in Insurance or related fields

Job description

Overview

Job Description - Senior Claims Adjuster – Professional Lines (2500005G)

Senior Claims Adjuster – Professional Lines - ( 2500005G )

Key Responsibilities

• Adjusting a portfolio of Professional Lines claims, to include FI, D&O and E&O.
• Set up and authorize claim payments within specified authority.
• Negotiate and settle claims within specified authority.
• Reserve in accordance with our Claims philosophy.
• Prepare claim correspondence on questions of coverage and claim value within specified authority.
• Handle and manage all claims in accordance with current internal claims procedures/Lloyd\'s Claims Minimum Standards in place and comply with agreed key performance indicators.
• Vendor Management – to be able to proactively manage vendors, such as defence and coverage counsel.
• Manage recoveries within authority.
• Work with underwriters to provide updates, evaluate exposures, and assist with development of policy wordings and other contractual documents where required.
• Work with senior management of Claims, Accounting and Underwriting.
• Perform internal and on site claim audits if required.
• Prepare claim and statistical reports as required.
• Assist in management projects as required

Qualifications

• 5+ years of handling complex and high value lead and follow claims, in both the Company and the Lloyd\'s markets.
• University degree preferred - Insurance related courses or certificates are an advantage.
• Strong understanding of Professional Lines policy wordings.
• Strong knowledge of London market and European claim environments.
• Some experience handling US claims.
• Some experience handling International claims.
• Excellent oral and written communication skills (oral and written) as well as organizational skills.
• Good knowledge of the Microsoft Office Suite.
• Knowledge of Genius, TRAX, Open Box and ECF would be a plus.
• The ability to work well and thrive in a team environment is key.
• Proven ability to work with senior management, claims/legal professionals, other insurers, brokers, affiliated companies and clients.
• A resilient self-starter who can immediately handle a diverse range of claims and responsibilities.
• Excellent organizational skills and the ability to work on multiple tasks concurrently.

Working at Allied World

Our team of over 1,600 professionals has deep expertise in the industry. They enjoy their work, and many have served for several years. This is what you can expect when you join us:

• Instant membership in the Allied World team — a global network of colleagues who will support your career journey
• A manager who will help you build your career through a structured coaching program
• Access to a full suite of learning and development tools and resources

Global Presence

We are headquartered in Bermuda, with offices in Atlanta, Boston, Brisbane, Chicago, Costa Mesa, Dallas, Dublin, Farmington (CT), Hong Kong, Houston, Labuan, London, Los Angeles, Manchester, Miami, Nashville, New Jersey, New York, Philadelphia, San Francisco, Singapore, Sydney, Toronto and Zug.

Our Business

Allied World Assurance Company Holdings, Ltd, through its subsidiaries, is a global provider of insurance and reinsurance solutions. We operate under the brand Allied World and have supported clients, cedents and trading partners with thoughtful service and meaningful coverages since 2001. We are a subsidiary of Fairfax Financial Holdings Limited, and benefit from a worldwide network of affiliated entities that allow us to think and respond in non-traditional ways.

Allied World is an equal opportunity employer. Subject to applicable law, all qualified applicants will be considered for employment without regard to race, color, religion or belief, gender, age, disability, military service, marital or civil partnership status, family status, sexual orientation, ethnic or national origin, genetic information or any other characteristic protected by applicable law or regulation in the relevant jurisdiction where we operate.