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Waiter/Waitress - Pho - Cambridge
Pho Restaurants
Head Waiter / Waitress
Résumé du poste
Sanzio, a beloved Italian restaurant in Willesden Green, is seeking a Head Waiter to lead the front-of-house team. This role demands proven experience in hospitality, exceptional customer service abilities, and a supportive, warm personality. The selected candidate will ensure top-notch service, support junior staff, and contribute to daily operations in a vibrant restaurant environment.
Prestations
Qualifications
- Proven experience as a senior waiter or head waiter, with references.
- A warm, friendly personality - calm under pressure.
- Strong understanding of food, drink, and service.
Responsabilités
- Delivering exceptional customer service to ensure a smooth guest experience.
- Supporting and motivating junior floor staff.
- Assisting with daily operations and maintaining a welcoming atmosphere.
Connaissances
Sanzio is a vibrant and much-loved Italian restaurant in the heart of Willesden Green. We’re passionate about Italy’s most iconic dishes – think wood-fired pizzas, handmade pastas, and daily specials featuring fresh, seasonal meat, fish, and seafood – all served in a warm, old-world atmosphere perfect for friends and family.
We’re currently on the lookout for a Head Waiter to help lead our front-of-house team and ensure every guest receives the outstanding service we’re known for.
- Delivering exceptional customer service and ensuring each guest has a smooth, enjoyable experience.
- Supporting and motivating junior floor staff, helping them grow and develop.
- Leading by example – this is a hands-on role where your presence on the floor really matters.
- Assisting with daily operations, service flow, and maintaining the welcoming atmosphere our customers love.
- Proven experience as a senior waiter or head waiter, with references to match.
- A warm, friendly personality – kind, focused, and calm under pressure.
- Excellent communication and leadership skills.
- Strong understanding of food, drink, and service – including basic kitchen knowledge and food hygiene standards.
- A passion for hospitality and creating memorable guest experiences.
️ This role is not suitable for part-timers or students.
- Competitive pay – hourly or salaried, depending on your experience and capabilities.
- A friendly and supportive work environment with a close-knit team.
- Opportunities to grow and take on more responsibility within a successful neighbourhood restaurant.
Sound like a good fit? Apply today and let us know why you’d be the perfect addition to the Sanzio family.
Experience: Required
Employment: Full-time
Schedule: Wednesday - Sunday
Salary: £33,000 – £37,000 yearly
Starting time: Immediate start!
About Sanzio:
Family owned restaurant with a great team and atmosphere! A great place for food lovers!
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.