Assistance jobs in Großbritannien

As a Centre Support Assistant / Showroom Host you will be the first point of contact for customers and ensure they are provided a warm welcome and an outstanding customer journey experience. You will be a brand ambassador, always representing Porsche Retail Group and the Porsche brand.

When you are not hosting customers or responding to incoming enquiries by phone or email, you will support the sales and aftersales teams by managing customer flow and maintaining a pristine showroom environment. From time to time, you will also complete generalist administration duties and participate in hosting events.

• Welcome visitors and customers promptly and professionally
• Guide customers through the showroom, answering questions and providing information about vehicles, features, and promotions
• Direct customers to the appropriate department or team member
• Manage incoming calls, forwarding them onto the right department
• Ensure the showroom is clean, organized, and visually appealing, including the arrangement of vehicles and product displays
• Offer refreshments and ensure the waiting areas are well stocked and clean
• Gather customer feedback and insights to improve the showroom experience and report any concerns
• Support administrative tasks as required

• Background in hospitality, retail, reception or similar customer‑facing role
• A friendly and approachable demeanor, with excellent communication skills
• Good organisational skills and attention to detail
• Ability to manage multiple tasks in a fast‑paced environment
• Team‑oriented mindset
• Basic computer skills (Microsoft Office, customer database systems)

• Full Driving Licence
• Experience of working in a large franchised automotive dealership

• £13 per hour plus 10% quarterly bonus
• Working pattern: Monday, Wednesday and Friday with occasional Saturday
• 33 days per year, pro rata
• Option of a VW Group vehicle at preferential leasing rates
• Dedicated mental health champions
• Preferential rates on several products and services, including high‑street brands, restaurants, gyms and Porsche products
• Life Assurance
• DC Pension Scheme
• Employee Assistance Program – support and advice on issues impacting your well‑being

Porsche Centre South London is located off the A20 towards Bexley. With free onsite parking and stone's throw away from Tesco Superstore. It is also a five‑minute drive from Bannatyne Health Club and Orpington's Retail Park.

Headquartered in Reading alongside Porsche Cars GB Ltd, Porsche Retail Group (PRG) are owned wholly by Porsche Germany. We operate several Porsche Centres, Service Centres and a Trade Parts Distribution Centre in and around London and the South‑East. Porsche Retail Group is committed to promoting a culture that champions diversity and equal opportunities and believes diverse teams are catalysts of innovation. We celebrate diversity in all its dimensions while shaping an aspirational and inclusive company culture.