General Manager – Gastropub and Brand New Opening Boutique Hotel

Trades Workforce Solutions; United Kingdom; On-site; GBP 50,000; Full time

Job summary

An established hospitality recruitment agency is seeking a highly experienced General Manager to oversee two exceptional venues in Wiltshire. The role involves shaping business strategies, managing daily operations, and ensuring high customer satisfaction. Applicants should have strong leadership and marketing skills and be ready to lead a motivated team. This unique opportunity is perfect for someone ready to make a significant impact in a supportive environment.

Benefits

£50,000 per annum plus tips

28 days holiday

Discounted or free food

Assistance with relocation

Qualifications

• Proven experience in a managerial role within hospitality or similar industry.
• Strong leadership skills to motivate and manage teams.
• Ability to implement effective business and marketing plans.

Responsibilities

• Shape and implement short and long-term business and marketing plans.
• Oversee service delivery, ensuring high customer satisfaction.
• Manage day-to-day operations including health & safety protocols.

Skills

Leadership

Customer service management

Marketing strategy implementation

Staff management

Job description

We are so excited to be supporting the search for a highly experienced General Manager to take the lead across two exceptional establishments in Wiltshire. The first is a charming, traditional gastropub nestled in a picturesque countryside village; the second, a beautifully renovated boutique hotel set to open its doors in 2025.

You’ll be wondering what’s in it for you as the General Manager…

• £50,000 per annum plus tips
• Working 5 days per week, 45 hours
• Set days off – Sunday and Monday
• A mix of split and straight shifts with the latest finish of 10pm
• 28 days holiday
• Discounted or free food
• Assistance with relocation

Responsibilities as the General Manager…

• Working closely with the owners to shape and implement short and long-term business and marketing plans, driving revenue and profitability through proactive development strategies.
• Overseeing all aspects of service delivery, ensuring customer satisfaction is consistently high and any feedback or complaints are handled swiftly and with care.
• Managing the day-to-day running of the property, including shift planning, bookings, cashing up, health & safety protocols, and incident reporting to ensure smooth and secure operations.
• Leading recruitment, staff reviews, and rota management, maintaining a motivated, high-performing team aligned with the company’s values and standards.
• Promoting and coordinating events, private functions, and room bookings to support sales targets, while ensuring operational excellence across all departments.

This is a rare opportunity to shape two distinctive venues and make your mark with supportive owners who truly value your expertise. Don’t miss out on leading something special!

PLEASE NOTE YOU WILL NEED THE RIGHT TO WORK IN THE UK TO BE SUITABLE FOR THIS ROLE.

We appreciate that your CV may not be up to date. No problem, send me what you have to [e-mail] or look me up on LinkedIn and send me a message there!