A leading data and research company in asset management is seeking a Customer Success Executive to engage with clients and drive product adoption. You will build rapport with senior stakeholders and support their needs with tailored onboarding and training. The role requires strong communication skills, attention to detail, and a data-driven approach to manage complex accounts. Excellent benefits include enhanced vacation days, employee assistance programs, and a hybrid working model.
Prestations
Excellent commission structure
24 days annual leave rising to 29 days
Enhanced parental leave
Medicash (Health Cash Plans)
Wellness Days
Birthday day off
Employee assistance programme
Travel loan scheme
Charity days
Breakfast provided
Social events throughout the year
Qualifications
Passionate about customer engagement with excellent communication skills.
Experience in Financial services/Asset Management is a plus but not required.
Responsabilités
Engage directly with clients throughout their subscription term.
Build deep understanding of client workflows and success metrics.
Provide tailored onboarding and training product demonstrations.
Proactively drive product adoption using data and insights.
Identify, explore and push through upsell/cross-sell opportunities.
Connaissances
Strong verbal and written communication skills
Ability to manage complex accounts
Confidence with presenting to groups
Data-driven approach
Commercially minded
Description du poste
A leading data and research company in asset management is seeking a Customer Success Executive to engage with clients and drive product adoption. You will build rapport with senior stakeholders and support their needs with tailored onboarding and training. The role requires strong communication skills, attention to detail, and a data-driven approach to manage complex accounts. Excellent benefits include enhanced vacation days, employee assistance programs, and a hybrid working model.
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.