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Sales Engineer France

Elo Touch Solutions, Inc

Chatou
Teletrabalho
EUR 45 000 - 65 000
Há 16 dias
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Sales Engineer France
Elo Touch Solutions, Inc
Chatou
Teletrabalho
EUR 45 000 - 65 000
Tempo integral
Há 16 dias

Resumo da oferta

A leading technology company is seeking a Sales & Application Engineer to provide technical expertise throughout the customer journey. The role requires a minimum of 5 years in engineering or technical sales, a degree in a relevant field, and proficiency in French and English. You will assist customers in finding tailored solutions, collaborate closely with sales, and ensure customer satisfaction. This position is home-based with required travel across France and internationally.

Qualificações

  • 5+ years of engineering or technical sales experience is required.
  • Solid experience with customer facing technical support is required.
  • Knowledge of hardware in retail POS and Digital Signage.

Responsabilidades

  • Assist customers in determining the appropriate solution.
  • Act as the technical point of contact during the sales process.
  • Deliver product presentations and technical consultations.
  • Analyze customer requirements and propose solutions.
  • Collaborate with the sales team to develop proposals.

Conhecimentos

Engineering or technical sales experience
Customer facing technical support
Project management skills
Interpersonal and communication skills
Building customer relationships
Negotiation skills
Self-starter
Fluent in French and English

Formação académica

Degree in Electronics, Computer Science, IT or related field

Ferramentas

Android
Linux
Windows
Descrição da oferta de emprego
Overview

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

As a Sales & Application Engineer, you will serve as a key technical expert throughout the entire customer journey—from initial engagement and solution design to implementation and ongoing support. Covering a regional territory including France and surrounding markets, you will bridge the gap between commercial and technical teams, ensuring customer success through tailored solutions, expert guidance, and hands-on support.

Responsibilities
  • Assist customers in determining the appropriate solution by understanding their detailed application
  • Act as the technical point of contact during the sales process
  • Deliver product presentation, demos and technical consultations
  • Analyze customer requirements and propose solutions
  • Collaborate with the sales team to develop proposals and close deals
  • Assist customers with product integration, configuration and optimization
  • Provide training, documentation and technical support
  • Troubleshoot issues and coordinate with internal teams for resolution
  • Gather customer feedback and relay insights into product development
  • Manage technical aspects of customer projects from concept to completion
  • Build and maintain strong relationships with key stakeholders
  • Ensure customer satisfaction and long-term engagement
  • Support the setting up of trade shows and actively participate during the event
Minimum Qualifications
  • 5+ years engineering or technical sales experience
  • Degree in Electronics, Computer Science, IT or related field
  • Solid experience with customer facing technical support
  • Knowledge of Android, Android Enterprise, Endpoint management systems, Linux, Windows and hardware in retail POS and Digital Signage
Specific Professional Skills
  • High energy and ability to thrive in a fast-paced culture
  • Broad project management skills
  • Strong interpersonal and communication skills
  • Ability to build strong customer relationships
  • Ability to negotiate technical content with executives at all levels of an organization
  • Ability to handle high stress customer negotiation
  • Work with minimal supervision – self starter
  • Proficient in both oral and written communication in French and English
Travel Requirements
  • This is a home based position
  • Domestic and international travel is required
  • Driver\'s license
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* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.

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