Sales Engineer France

Elo Touch Solutions, Inc; Chatou; À distance; EUR 45 000 - 65 000; Plein temps

Résumé du poste

A leading technology company is seeking a Sales & Application Engineer to provide technical expertise throughout the customer journey. The role requires a minimum of 5 years in engineering or technical sales, a degree in a relevant field, and proficiency in French and English. You will assist customers in finding tailored solutions, collaborate closely with sales, and ensure customer satisfaction. This position is home-based with required travel across France and internationally.

Qualifications

• 5+ years of engineering or technical sales experience is required.
• Solid experience with customer facing technical support is required.
• Knowledge of hardware in retail POS and Digital Signage.

Responsabilités

• Assist customers in determining the appropriate solution.
• Act as the technical point of contact during the sales process.
• Deliver product presentations and technical consultations.
• Analyze customer requirements and propose solutions.
• Collaborate with the sales team to develop proposals.

Connaissances

Engineering or technical sales experience

Customer facing technical support

Project management skills

Interpersonal and communication skills

Building customer relationships

Negotiation skills

Self-starter

Fluent in French and English

Formation

Degree in Electronics, Computer Science, IT or related field

Outils

Android

Linux

Windows

Description du poste

Overview

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.

As a Sales & Application Engineer, you will serve as a key technical expert throughout the entire customer journey—from initial engagement and solution design to implementation and ongoing support. Covering a regional territory including France and surrounding markets, you will bridge the gap between commercial and technical teams, ensuring customer success through tailored solutions, expert guidance, and hands-on support.

Responsibilities

• Assist customers in determining the appropriate solution by understanding their detailed application
• Act as the technical point of contact during the sales process
• Deliver product presentation, demos and technical consultations
• Analyze customer requirements and propose solutions
• Collaborate with the sales team to develop proposals and close deals
• Assist customers with product integration, configuration and optimization
• Provide training, documentation and technical support
• Troubleshoot issues and coordinate with internal teams for resolution
• Gather customer feedback and relay insights into product development
• Manage technical aspects of customer projects from concept to completion
• Build and maintain strong relationships with key stakeholders
• Ensure customer satisfaction and long-term engagement
• Support the setting up of trade shows and actively participate during the event

Minimum Qualifications

• 5+ years engineering or technical sales experience
• Degree in Electronics, Computer Science, IT or related field
• Solid experience with customer facing technical support
• Knowledge of Android, Android Enterprise, Endpoint management systems, Linux, Windows and hardware in retail POS and Digital Signage

Specific Professional Skills

• High energy and ability to thrive in a fast-paced culture
• Broad project management skills
• Strong interpersonal and communication skills
• Ability to build strong customer relationships
• Ability to negotiate technical content with executives at all levels of an organization
• Ability to handle high stress customer negotiation
• Work with minimal supervision – self starter
• Proficient in both oral and written communication in French and English

Travel Requirements

• This is a home based position
• Domestic and international travel is required
• Driver\'s license