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ENGIE HOME SERVICES
ENGIE HOME SERVICES
ENGIE HOME SERVICES
ENGIE HOME SERVICES
ENGIE Solutions France
ENGIE Solutions France
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A leading energy company in Courbevoie is seeking a GBS HR Service Line Director to oversee HR operations across France. The role involves managing a team of over 200 employees, ensuring service quality for more than 27,000 personnel, and leading transformation initiatives. Candidates should possess a degree in HR management and have extensive HR leadership experience, particularly in shared services environments. Proficiency in French and English is essential.
Position based in Courbevoie
As GBS HR Service Line Director for France (M / F) you oversee all HR operations across the territory ensuring their performance fluidity and alignment with the objectives of GBS and local entities. You are responsible for the quality of services delivered (Personnel Administration Payroll HRIS Regulatory HR Data & Training Administration) for more than 27000 employees while ensuring compliance with service levels (SLA) and performance indicators (KPI).
Leading a team of over 200 employees based in Paris Lyon and Nantes (excluding service providers) you manage relationships with internal and external stakeholders and carry a strong ambition for transformation. You embody the deployment of the Target Operating Model leading key projects around process simplification service digitalization and delivery model optimization.
You play an active role in regional and global governance bodies and are the guarantor of embedding the GBS culture and sense of belonging within the French scope. Finally you ensure the operational and financial performance of GBS HR activities in France with an annual OPEX budget exceeding 30M under dual reporting : to the Global Director of GBS HR Service Line and the CHRO France.
Stakeholder Relations : Act as the main HR contact for the CHRO France and their teams developing strong relationships to align HR services with business needs.
Operational Management : Ensure excellence in HR services meet SLA and KPI targets and implement continuous improvements for :
Training Administration (for a scope of 27000 employees)
Lead the implementation of transformation initiatives within the French GBS scope including :
Ensure operational implementation and change management.
GBS Culture and Sense of Belonging : Promote and embed the GBS culture and sense of belonging within the French scope in line with the organizations cultural values and objectives.
Optimization : Collaborate with Global Process Owners (GPOs) and the local CHRO to optimize HR processes and systems.
Team Management : Supervise GBS Activity Managers develop and support your team (over 200 employees) to ensure high-quality HR operations. Ensure skill development and training of teams.
Budget Management : Manage the profit and loss account of GBS HR services in your country / region and ensure financial performance and cost optimization (annual OPEX budget over 30M).
Reporting : Report to the GBS HR Service Line Director while maintaining a functional link with the regional CHRO France.
Degree in HR management or related field (Masters preferred)
Proven experience in HR leadership ideally in a shared services and multisite environment
Strong expertise in leading HR transformation projects with the ability to align HR services with business challenges
Demonstrated skills in change management communication and team support embodying the groups values (EWOL EWOW)
Ability to work in agile mode manage via KPIs and drive continuous improvement
Financial skills to manage a budget and optimize performance
Excellent command of French and English both written and spoken
HR certifications (SHRM-SCP CIPD) appreciated
Proficiency in HR tools and shared service platforms (e.g. Workday SAP).
Director
Employment Type : Full-Time
Experience : years
Vacancy : 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.