GBS HR Service Line Director for France (MF)

Engie; Courbevoie; Sur place; EUR 90 000 - 120 000; Plein temps

Résumé du poste

A leading energy company in Courbevoie is seeking a GBS HR Service Line Director to oversee HR operations across France. The role involves managing a team of over 200 employees, ensuring service quality for more than 27,000 personnel, and leading transformation initiatives. Candidates should possess a degree in HR management and have extensive HR leadership experience, particularly in shared services environments. Proficiency in French and English is essential.

Qualifications

• Proven experience in HR leadership ideally in a shared services and multisite environment.
• Strong expertise in leading HR transformation projects with a focus on business challenges.
• Demonstrated skills in change management, communication, and team support.

Responsabilités

• Oversee all HR operations ensuring performance fluidity and service quality.
• Lead transformation initiatives within the French GBS scope.
• Manage relationships with internal and external stakeholders.

Connaissances

Talent Management

Employee Relations

Succession Planning

Employee Evaluation

Human Resources Management

Workers' Compensation Law

Benefits Administration

HRIS

Training & Development

Employment & Labor Law

Organization Design

Formation

Degree in HR management or related field

HR certifications (SHRM-SCP CIPD)

Outils

Workday

SAP

Description du poste

GBS HR Service Line Director for France (M / F)

Position based in Courbevoie

As GBS HR Service Line Director for France (M / F) you oversee all HR operations across the territory ensuring their performance fluidity and alignment with the objectives of GBS and local entities. You are responsible for the quality of services delivered (Personnel Administration Payroll HRIS Regulatory HR Data & Training Administration) for more than 27000 employees while ensuring compliance with service levels (SLA) and performance indicators (KPI).

Leading a team of over 200 employees based in Paris Lyon and Nantes (excluding service providers) you manage relationships with internal and external stakeholders and carry a strong ambition for transformation. You embody the deployment of the Target Operating Model leading key projects around process simplification service digitalization and delivery model optimization.

You play an active role in regional and global governance bodies and are the guarantor of embedding the GBS culture and sense of belonging within the French scope. Finally you ensure the operational and financial performance of GBS HR activities in France with an annual OPEX budget exceeding 30M under dual reporting : to the Global Director of GBS HR Service Line and the CHRO France.

Main Responsibilities :

Stakeholder Relations : Act as the main HR contact for the CHRO France and their teams developing strong relationships to align HR services with business needs.

Operational Management : Ensure excellence in HR services meet SLA and KPI targets and implement continuous improvements for :

• HR Service Desk
• HR Data Management
• Payroll

Training Administration (for a scope of 27000 employees)

Transformation Leadership :

Lead the implementation of transformation initiatives within the French GBS scope including :

• Target Operating Model
• HR Service Desk
• HR Data Management
• Payroll
• Training Administration

Ensure operational implementation and change management.

GBS Culture and Sense of Belonging : Promote and embed the GBS culture and sense of belonging within the French scope in line with the organizations cultural values and objectives.

Optimization : Collaborate with Global Process Owners (GPOs) and the local CHRO to optimize HR processes and systems.

Team Management : Supervise GBS Activity Managers develop and support your team (over 200 employees) to ensure high-quality HR operations. Ensure skill development and training of teams.

Budget Management : Manage the profit and loss account of GBS HR services in your country / region and ensure financial performance and cost optimization (annual OPEX budget over 30M).

Reporting : Report to the GBS HR Service Line Director while maintaining a functional link with the regional CHRO France.

Key Interfaces :

• Global Head of GBS HR Services
• Regional CHRO and HR teams
• Regional and global GBS HR teams
• GBS expert teams (HR Finance Procurement etc.)
• Business and functional stakeholders in France and at Group level

Profile Sought :

Degree in HR management or related field (Masters preferred)

Proven experience in HR leadership ideally in a shared services and multisite environment

Strong expertise in leading HR transformation projects with the ability to align HR services with business challenges

Demonstrated skills in change management communication and team support embodying the groups values (EWOL EWOW)

Ability to work in agile mode manage via KPIs and drive continuous improvement

Financial skills to manage a budget and optimize performance

Excellent command of French and English both written and spoken

HR certifications (SHRM-SCP CIPD) appreciated

Proficiency in HR tools and shared service platforms (e.g. Workday SAP).

Required Experience :

Director

Key Skills :

• Talent Management
• Employee Relations
• Succession Planning
• Employee Evaluation
• Human Resources Management
• Workers' Compensation Law
• Benefits Administration
• HRIS
• Training & Development
• Employment & Labor Law
• Organization Design
• Human Resources

Employment Type : Full-Time

Experience : years

Vacancy : 1