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RESEAU TALENTS
Customer Support French-Speaking - Remote role located in Greece
Resumo da oferta
An international customer support company is seeking a Customer Support representative to join their remote team based in Greece. The ideal candidate will be fluent in French and possess good English skills. Responsibilities include communicating with customers, managing cases, and maintaining high satisfaction levels. This role offers relocation support and a competitive salary package with various benefits including healthcare and training opportunities.
Serviços
Responsabilidades
- Communicate with customers via phone, chat, and email.
- Track and manage cases to ensure timely resolution.
- Maintain high customer satisfaction and represent the brand with professionalism.
- Build strong, positive relationships with partners and customers.
- Work towards achieving personal and team targets.
Conhecimentos
Position: Customer Support
Work model: Remote (based in Greece)
Location: Greece
Employment type: Full-time
Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.
- Communicate with customers via phone, chat, and email
- Track and manage cases to ensure timely resolution
- Maintain high customer satisfaction and represent the brand with professionalism
- Build strong, positive relationships with partners and customers
- Work towards achieving personal and team targets
- Fluent French (both written and spoken)
- Good English skills (min. B2 level)
- Excellent communication and problem-solving abilities
- Basic computer skills and tech confidence
- Team spirit, adaptability, and a proactive mindset
- Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
- Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
- Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
- Training & career development : full onboarding with certified instructors and clear growth opportunities
- Vibrant workplace : community activities, social initiatives, and free online Greek lessons
Apply now and start your new life under the Aegean sun!
* O salário de referência é obtido com base em objetivos de salário para líderes de mercado de cada segmento de setor. Serve como orientação para ajudar os utilizadores Premium na avaliação de ofertas de emprego e na negociação de salários. O salário de referência não é indicado diretamente pela empresa e pode ser significativamente superior ou inferior.