Customer Support French-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Lille; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An international customer support company is seeking a Customer Support representative to join their remote team based in Greece. The ideal candidate will be fluent in French and possess good English skills. Responsibilities include communicating with customers, managing cases, and maintaining high satisfaction levels. This role offers relocation support and a competitive salary package with various benefits including healthcare and training opportunities.

Prestations

Relocation support

Competitive salary package

Health care benefits

Training & career development

Vibrant workplace with community activities

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand with professionalism.
• Build strong, positive relationships with partners and customers.
• Work towards achieving personal and team targets.

Connaissances

Fluent French

Good English skills (B2 level)

Excellent communication skills

Problem-solving abilities

Basic computer skills

Team spirit

Adaptability

Proactive mindset

Description du poste

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent French (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!