Customer Support French-Speaking - Remote role located in Greece

SIMPLE | LIFE | JOURNEY; Lyon; À distance; EUR 30 000 - 40 000; Plein temps

Résumé du poste

An international support company is looking for a Customer Support representative to assist clients via phone, chat, and email. This remote position offers competitive salaries, relocation support, and opportunities for career development while working within a vibrant community. Candidates must be fluent in French and have good English skills.

Prestations

Relocation support

Competitive salary package

Health care benefits

Training & career development

Community activities

Qualifications

• Fluent in French and proficient in English.
• Strong communication and problem-solving skills.
• Tech confidence and basic computer skills.

Responsabilités

• Communicate with customers via phone, chat, and email.
• Track and manage cases to ensure timely resolution.
• Maintain high customer satisfaction and represent the brand professionally.
• Build strong relationships with partners and customers.
• Achieve personal and team targets.

Connaissances

Fluent French (both written and spoken)

Good English skills (min. B2 level)

Excellent communication and problem-solving abilities

Basic computer skills and tech confidence

Team spirit, adaptability, and a proactive mindset

Tech confidence

Team spirit

Adaptability

Proactive mindset

Description du poste

Position: Customer Support

Work model: Remote (based in Greece)

Location: Greece

Employment type: Full-time

Join an international team in sunny Greece! As a Customer Expert , you’ll work for one of our well-known international clients , supporting their customers via phone, chat, and email. You’ll make sure every customer enjoys excellent service and feels valued in every interaction.

What You’ll Do

• Communicate with customers via phone, chat, and email
• Track and manage cases to ensure timely resolution
• Maintain high customer satisfaction and represent the brand with professionalism
• Build strong, positive relationships with partners and customers
• Work towards achieving personal and team targets

Requirements

• Fluent French (both written and spoken)
• Good English skills (min. B2 level)
• Excellent communication and problem-solving abilities
• Basic computer skills and tech confidence
• Team spirit, adaptability, and a proactive mindset

Benefits

• Relocation support : flight tickets covered, 2 weeks hotel accommodation with breakfast, and full assistance finding your new home (at no cost to you)
• Competitive salary package : fixed monthly pay + 2 extra salaries per year + performance bonus
• Additional benefits : health care, Sunday & public holiday pay (200%), and exclusive discounts
• Training & career development : full onboarding with certified instructors and clear growth opportunities
• Vibrant workplace : community activities, social initiatives, and free online Greek lessons

Apply now and start your new life under the Aegean sun!