Back Office à France
Operations Function Analyst (back middle office)
Résumé du poste
A leading financial services company in Paris is seeking an Issuer Services Team Member to assist account holders and issuers with BRN-related tasks. The ideal candidate has a Master's degree, experience in Issuer Services, and strong analytical and communication skills. This role promotes client-centricity and involves continuous improvement efforts within the team. Proficiency in both English and French is required.
Qualifications
- Required significant previous experience in Issuer Services & Operations within ESES.
- Experience in BRN / Nominatif business processes is a plus.
- Good oral and written communication skills in English and French.
Responsabilités
- Apply relevant controls related to Nominatif activity.
- Interact with clients to carry out investigations.
- Participate in the implementation of new tools to monitor Risk and Control.
Connaissances
Formation
Outils
The EF Issuer Services Team Member is part of the Issuer Servicing team in the Issuer Services business line in ESES. The role involves assisting account holders and issuers in monitoring and solving pendings linked to BRN (Bordereau de Référence Nominative) with a focus on clients VAS (Value Added Services). May also lead or contribute to projects or initiatives in continuous improvement risk and control, client centricity and autonomy.
- Applies relevant controls related to Nominatif activity
- Inputs / Updates ERVN (Ecritures Rectificatives sur Valeurs Nominatives)
- Interacts with and connects to clients (Accounts holders Issuers) to carry out investigation where necessary and improve the service quality
- Closely works with other ESES teams (Client Service New Issue Asset Servicing IT Support)
- Follows up the robot activity
- Participates to the implementation of new tools to monitor Risk and Control
- Actively contributes to the continuous improvement
- Participates to the cascade of meetings in place (OTO team meeting etc.)
- Pro-actively informs the team leader and colleagues of any issue or workload that might cause any disturbance on the working environment (during the WB)
- Follows up the French AMF regulators recommendations
- Develop the network of ESES CSDs
- Monitor the ISAE3402 audit
- Master Degree
- Required significant previous experience in Issuer Services & Operations within ESES would be a plus
- Required significant previous experience in BRN / Nominatif business processes i.e. BRN ancillary account and BRN VAS
- Analytical mind with the ability to solve complex problems
- Fast learner, pro-active behaviour and positive mindset
- Master the continuous improvement mindset and technique
- Client-focus mindset, active listening and creative skills
- Willingness and ability to work independently on client projects
- Ability to adapt easily to change
- Sense of belonging and involvement
- Strong organisational skills with the ability to prioritize
- Autonomous
- Existing knowledge of Lean method is a plus
- Good oral and written communication skills in English and French
- Very good knowledge of Excel technology platforms and databases a plus
#LI-AP1
- Business Intelligence
- Bidding
- Accounts Assistant Credit Control
- Account Development
- Content Development
- Lab Testing
Employment Type: Full Time
Experience: years
Vacancy: 1
* Le salaire de référence se base sur les salaires cibles des leaders du marché dans leurs secteurs correspondants. Il vise à servir de guide pour aider les membres Premium à évaluer les postes vacants et contribuer aux négociations salariales. Le salaire de référence n’est pas fourni directement par l’entreprise et peut pourrait être beaucoup plus élevé ou plus bas.