Remote Travel Advisor

Sweetcarolinatravels; A distancia; EUR 10.000 - 30.000; Jornada completa

Descripción de la vacante

A travel agency is seeking candidates with strong communication skills for a fully remote position. Responsibilities include engaging with clients via multiple channels, assisting with bookings, providing travel information, and ensuring client satisfaction. Ideal candidates will have a passion for travel and experience in customer service. The role offers exclusive travel perks and professional development opportunities while allowing for a flexible schedule.

Servicios

Fully remote flexibility

Exclusive travel perks

Professional development

Community culture

Formación

• Strong written and verbal communication skills.
• Experience in customer service—ideally in travel, tourism, or hospitality.
• High attention to detail with strong organizational and follow-through habits.
• Tech-savvy and quick to adapt to new systems and booking tools.
• A genuine love for travel.

Responsabilidades

• Engage with client inquiries across email, phone, and messaging channels.
• Support travelers with booking updates, modifications, cancellations.
• Provide insights on destinations and agency procedures.
• Follow up to confirm trip details and gather feedback.
• Resolve concerns with empathy and commitment.

Conocimientos

Strong written and verbal communication skills

Experience in customer service

High attention to detail

Tech-savvy

Passion for travel

Descripción del empleo

Key Responsibilities

• Engage with client inquiries across email, phone, and messaging channels with timely, polished communication.

• Support travelers with booking updates, modifications, cancellations, and special requests.

• Provide accurate, up-to-date insights on destinations, travel documents, and agency procedures.

• Follow up to confirm trip details and gather feedback post-travel.

• Resolve concerns with empathy, efficiency, and a commitment to client satisfaction.

Benefits

• Fully remote flexibility — work from anywhere and design a schedule that aligns with your lifestyle.

• Exclusive travel perks and access to industry-only discounts.

• Professional development through ongoing training, mentorship, and team support.

• Community culture where passion for travel, connection, and meaningful memories drives everything we do.

What We’re Looking For

• Strong written and verbal communication skills.

• Experience in customer service—ideally in travel, tourism, or hospitality.

• High attention to detail with strong organizational and follow-through habits.

• Tech-savvy and quick to adapt to new systems and booking tools.

• A genuine love for travel and helping others design unforgettable journeys.