Jobs in Valencia, Spain

MNC JOBS INFO is looking for a dedicated and detail-oriented Part-Time Remote Social Media Moderator to join our growing digital team. In this role, you will be responsible for monitoring, engaging, and moderating online communities across social media platforms during evening hours. Your primary focus will be to maintain a positive and safe online environment, foster audience engagement, and ensure compliance with community guidelines. This is an excellent opportunity for individuals seeking flexible remote work while building a career in digital media and community management.

• Monitor comments, posts, and messages across various social media platforms to ensure adherence to community guidelines.

• Respond to customer inquiries, comments, and feedback promptly and professionally.

• Identify and report inappropriate content, spam, or policy violations.

• Foster positive community engagement by interacting with followers and initiating conversations.

• Prepare daily moderation reports highlighting engagement trends, issues, and user feedback.

• Collaborate with the social media and marketing teams to enhance community experience and engagement.

• Strong written communication skills in English with attention to detail.

• Familiarity with major social media platforms (Facebook, Instagram, Twitter/X, LinkedIn, YouTube, TikTok).

• Ability to handle sensitive situations with professionalism and empathy.

• Basic understanding of online community behavior and social media trends.

• Self-motivated, reliable, and able to work independently in a remote setting.

• 0–2 years of experience in social media moderation, customer service, or online community management.

• Freshers with a passion for social media engagement are encouraged to apply.

• Part-time evening shifts: 4–5 hours per day.

• Flexible scheduling with weekend availability preferred.

• Knowledge of community guidelines, online moderation best practices, and social media management tools.

• Excellent multitasking and time management abilities.

• Strong problem-solving and conflict resolution skills.

• Ability to adapt to fast-changing digital trends and maintain a calm demeanor under pressure.

• Work-from-home flexibility with evening hours.

• Competitive hourly compensation.

• Opportunity to gain experience in digital marketing and community management.

• Supportive and collaborative remote team environment.

• Potential for growth into full-time roles based on performance.

At MNC JOBS INFO, we value innovation, flexibility, and the power of digital connections. By joining our team, you will be part of an organization that encourages creativity, respects work-life balance, and offers opportunities to expand your career in the ever-evolving digital space.

Interested candidates can apply by sending their updated resume and a brief cover letter explaining their interest in social media moderation to us. Shortlisted candidates will be contacted for an online assessment and interview.