Part-Time Remote Social Media Moderator – Evening Community Engagement

Mashreq Bank; España; A distancia; EUR 10.000 - 30.000; A tiempo parcial

Descripción de la vacante

A growing digital team is looking for a dedicated Part-Time Remote Social Media Moderator to monitor and engage online communities during evening hours. This role offers flexibility in remote work and involves fostering positive engagement while ensuring compliance with community guidelines. Ideal candidates are self-motivated and have strong communication skills. Opportunities for growth based on performance may also be available.

Servicios

Work-from-home flexibility

Competitive hourly compensation

Supportive remote team environment

Opportunities for performance-based growth

Formación

• Strong written communication skills in English with attention to detail.
• Familiarity with major social media platforms (Facebook, Instagram, Twitter/X, LinkedIn, YouTube, TikTok).
• Ability to handle sensitive situations with professionalism and empathy.
• Basic understanding of online community behavior and social media trends.
• Self-motivated, reliable, and able to work independently in a remote setting.

Responsabilidades

• Monitor comments, posts, and messages across various social media platforms.
• Respond to customer inquiries, comments, and feedback promptly.
• Identify and report inappropriate content, spam, or policy violations.
• Foster positive community engagement by interacting with followers.
• Prepare daily moderation reports highlighting engagement trends.

Conocimientos

Strong written communication skills in English

Familiarity with social media platforms

Professionalism and empathy

Basic understanding of online community behavior

Self-motivated and reliable

Descripción del empleo

Job Summary

MNC JOBS INFO is looking for a dedicated and detail-oriented Part-Time Remote Social Media Moderator to join our growing digital team. In this role, you will be responsible for monitoring, engaging, and moderating online communities across social media platforms during evening hours. Your primary focus will be to maintain a positive and safe online environment, foster audience engagement, and ensure compliance with community guidelines. This is an excellent opportunity for individuals seeking flexible remote work while building a career in digital media and community management.

Key Responsibilities

• Monitor comments, posts, and messages across various social media platforms to ensure adherence to community guidelines.

• Respond to customer inquiries, comments, and feedback promptly and professionally.

• Identify and report inappropriate content, spam, or policy violations.

• Foster positive community engagement by interacting with followers and initiating conversations.

• Prepare daily moderation reports highlighting engagement trends, issues, and user feedback.

• Collaborate with the social media and marketing teams to enhance community experience and engagement.

Required Skills and Qualifications

• Strong written communication skills in English with attention to detail.

• Familiarity with major social media platforms (Facebook, Instagram, Twitter/X, LinkedIn, YouTube, TikTok).

• Ability to handle sensitive situations with professionalism and empathy.

• Basic understanding of online community behavior and social media trends.

• Self-motivated, reliable, and able to work independently in a remote setting.

Experience

• 0–2 years of experience in social media moderation, customer service, or online community management.

• Freshers with a passion for social media engagement are encouraged to apply.

Working Hours

• Part-time evening shifts: 4–5 hours per day.

• Flexible scheduling with weekend availability preferred.

Knowledge, Skills, and Abilities

• Knowledge of community guidelines, online moderation best practices, and social media management tools.

• Excellent multitasking and time management abilities.

• Strong problem-solving and conflict resolution skills.

• Ability to adapt to fast-changing digital trends and maintain a calm demeanor under pressure.

Benefits

• Work-from-home flexibility with evening hours.

• Competitive hourly compensation.

• Opportunity to gain experience in digital marketing and community management.

• Supportive and collaborative remote team environment.

• Potential for growth into full-time roles based on performance.

Why Join MNC JOBS INFO

At MNC JOBS INFO, we value innovation, flexibility, and the power of digital connections. By joining our team, you will be part of an organization that encourages creativity, respects work-life balance, and offers opportunities to expand your career in the ever-evolving digital space.

How to Apply

Interested candidates can apply by sending their updated resume and a brief cover letter explaining their interest in social media moderation to us. Shortlisted candidates will be contacted for an online assessment and interview.