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Dutch Customer Care Specialist – Remote Support
Job summary
A leading sports App company is looking for a Customer Care Specialist to ensure optimal customer experience. Responsibilities include managing inquiries, reporting feedback, and ensuring customer satisfaction. Ideal candidates are native Dutch speakers, fluent in English, with strong problem-solving skills. This position offers a permanent contract, remote work flexibility, and various social benefits including a competitive salary of €22K gross annually.
Benefits
Qualifications
- Experience in customer service or related field.
- Demonstrated ability to manage customer queries effectively.
- Proficiency in using productivity tools.
Responsibilities
- Assist customers in using products for the best experience.
- Manage incoming chats and tickets with empathy.
- Report bugs and user feedback accurately.
- Ensure customer satisfaction and loyalty.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.