Dutch Customer Care Specialist – Remote Support

SportScoutz; A distancia; EUR 22.000; Jornada completa

Descripción de la vacante

A leading sports App company is looking for a Customer Care Specialist to ensure optimal customer experience. Responsibilities include managing inquiries, reporting feedback, and ensuring customer satisfaction. Ideal candidates are native Dutch speakers, fluent in English, with strong problem-solving skills. This position offers a permanent contract, remote work flexibility, and various social benefits including a competitive salary of €22K gross annually.

Servicios

Permanent contract

23 vacation days + birthday off

Gympass discounts

Flexibility for events

Social benefits

Formación

• Experience in customer service or related field.
• Demonstrated ability to manage customer queries effectively.
• Proficiency in using productivity tools.

Responsabilidades

• Assist customers in using products for the best experience.
• Manage incoming chats and tickets with empathy.
• Report bugs and user feedback accurately.
• Ensure customer satisfaction and loyalty.

Conocimientos

Customer-oriented attitude

Excel knowledge

Native in Dutch

Fluent in English

Accountability

Personal organization

Empathy

Problem-solving

Descripción del empleo

A leading sports App company is looking for a Customer Care Specialist to ensure optimal customer experience. Responsibilities include managing inquiries, reporting feedback, and ensuring customer satisfaction. Ideal candidates are native Dutch speakers, fluent in English, with strong problem-solving skills. This position offers a permanent contract, remote work flexibility, and various social benefits including a competitive salary of €22K gross annually.