Customer Support Specialist Multilingual

Cross Border Talents; A distancia; EUR 30.000 - 50.000; Jornada completa

Descripción de la vacante

An international recruitment agency is looking for a Customer Support Specialist Multilingual to provide customer care in various languages for leading brands in Greece. This role offers a competitive salary, performance bonuses, and a relocation package including flight and accommodation assistance. Candidates must be fluent in one of the specified languages and English, possess an EU Work Permit, and have strong communication skills. Join a dynamic international environment with opportunities for career growth.

Servicios

Competitive salary

Performance bonuses

Relocation package

Formación

• Must be fluent in one of the required languages and English.
• EU Work Permit is mandatory.
• Previous customer service experience preferred.

Responsabilidades

• Handle customer inquiries via phone, email, or chat.
• Assist customers with orders and product settings.
• Provide troubleshooting and maintain customer satisfaction.
• Collaborate with team members for quality service delivery.

Conocimientos

Fluency in one of the listed languages

Strong communication skills

Problem-solving skills

Descripción del empleo

Customer Support Specialist Multilingual (Greece)

Location: Greece (Athens, Thessaloniki, and other locations depending on the project)
Contract Type: Full-time, Permanent
Work Model: On-site and remote options (remote roles require relocation within Greece)

Languages Required:
Danish | Dutch | French | German | Italian | Japanese | Norwegian | Portuguese | Spanish | Swedish

Job Description:
We are hiring Customer Support Specialists to join leading international companies based in Greece. You will be responsible for providing customer care and support to some of the worlds most innovative brands while living and working in a dynamic international environment.

Key Responsibilities

• Handle customer inquiries via phone, email, or chat in your native language and English
• Assist customers with orders, deliveries, and product settings
• Provide troubleshooting support and problem-solving in line with company guidelines
• Maintain a high level of professionalism and customer satisfaction
• Collaborate with team members to ensure quality service delivery

Requirements

• Fluency in one of the listed languages + English
• EU Work Permit is mandatory (candidates must already be legally authorized to work in the EU no visa or legal assistance is provided)
• Strong communication and problem-solving skills
• Previous customer service or related experience is an advantage

What We Offer

• Competitive salary and performance bonuses
• Relocation package (flight, accommodation assistance, and onboarding support)
• Training and career development with global brands
• International work environment with opportunities for growth