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Jobs in Hannover, United States

ITSM Process Owner Asset and Configuration Management

ITSM Process Owner Asset and Configuration Management
CWS
Hannover
EUR 60,000 - 85,000
Urgently required
2 days ago
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Praktikum Risikomanagement & Outsourcing Oversight (m/w/d)

Praktikum Risikomanagement & Outsourcing Oversight (m/w/d)
JR Germany
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

(Senior) Infrastructure Specialist - Microsoft Dynamics 365 Business Central (m/w/d)

(Senior) Infrastructure Specialist - Microsoft Dynamics 365 Business Central (m/w/d)
JR Germany
Hannover
EUR 55,000 - 75,000
Urgently required
2 days ago

Praktikum Visuelle Kommunikation

Praktikum Visuelle Kommunikation
Land Niedersachsen
Hannover
EUR 20,000 - 40,000
Urgently required
2 days ago

Qualitätsmanager Automotive (w/m/d)

Qualitätsmanager Automotive (w/m/d)
Brunel
Hannover
EUR 55,000 - 75,000
Urgently required
2 days ago
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Betreuungsassistent (m/w/d) nach 43 b

Betreuungsassistent (m/w/d) nach 43 b
DOMICIL Senioren-Residenzen Hamburg SE
Hannover
EUR 20,000 - 40,000
Urgently required
2 days ago

Sales Engineer (m/w/d) Region South - PLZ 72*

Sales Engineer (m/w/d) Region South - PLZ 72*
JR Germany
Hannover
EUR 40,000 - 65,000
Urgently required
2 days ago

Werkstudent Quantum Computing (m/w/d)

Werkstudent Quantum Computing (m/w/d)
SVA
Hannover
EUR 20,000 - 40,000
Urgently required
2 days ago
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Aushilfen und Kassenkräfte (m/w/d)

Aushilfen und Kassenkräfte (m/w/d)
KUHN Maßkonfektion
Hannover
EUR 20,000 - 40,000
Urgently required
2 days ago

Trainer (m/w/d) Firmenkunden

Trainer (m/w/d) Firmenkunden
JR Germany
Hannover
EUR 50,000 - 65,000
Urgently required
2 days ago

Netzwerk-Manager / Architekt (m/w/d)

Netzwerk-Manager / Architekt (m/w/d)
Martin Braun-Gruppe
Hannover
EUR 60,000 - 80,000
Urgently required
2 days ago

Veranstaltungsleiter (m/w/d)

Veranstaltungsleiter (m/w/d)
JR Germany
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

Senior Data Scientist (all genders)

Senior Data Scientist (all genders)
adesso SE
Hannover
EUR 60,000 - 85,000
Urgently required
2 days ago

Contract & Claim Manager (m/w/d)

Contract & Claim Manager (m/w/d)
Omexom
Hannover
EUR 60,000 - 90,000
Urgently required
2 days ago

Schichtkoordinator (m/w/d)

Schichtkoordinator (m/w/d)
JR Germany
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

Steuerfachwirt (m/w/d) ab sofort

Steuerfachwirt (m/w/d) ab sofort
RADAS Jobbörse & Personalvermittlung GmbH
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

Project Manager End-to-End Governance (m/w/d)

Project Manager End-to-End Governance (m/w/d)
JR Germany
Hannover
EUR 60,000 - 85,000
Urgently required
2 days ago

PTA / PKA im Kundenservice (m/w/d)

PTA / PKA im Kundenservice (m/w/d)
CompuGroup Medical
Hannover
EUR 35,000 - 45,000
Urgently required
2 days ago

Hotel General Manager (m/f/d)

Hotel General Manager (m/f/d)
JR Germany
Hannover
EUR 50,000 - 70,000
Urgently required
2 days ago

Obermonteur (m/w/d) in der Elektrotechnik

Obermonteur (m/w/d) in der Elektrotechnik
JR Germany
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

5.000€ Willkommensbonus als Diätkoch/Diätassistent (m/w/d)

5.000€ Willkommensbonus als Diätkoch/Diätassistent (m/w/d)
JR Germany
Hannover
EUR 35,000 - 45,000
Urgently required
2 days ago

Mechanical Engineer (m/w/d)

Mechanical Engineer (m/w/d)
Astriol academics GmbH
Hannover
EUR 45,000 - 60,000
Urgently required
2 days ago

Product Owner (m/w/d) - eCare - App-Rahmen und Informationsarchitektur

Product Owner (m/w/d) - eCare - App-Rahmen und Informationsarchitektur
JR Germany
Hannover
EUR 60,000 - 80,000
Urgently required
2 days ago

Team Lead EDI Support (w/m/d)

Team Lead EDI Support (w/m/d)
JR Germany
Hannover
EUR 50,000 - 70,000
Urgently required
2 days ago

Lacklaborant (m/w/d) in Sonderburg

Lacklaborant (m/w/d) in Sonderburg
JR Germany
Hannover
EUR 40,000 - 60,000
Urgently required
2 days ago

ITSM Process Owner Asset and Configuration Management

Be among the first applicants.
CWS
Hannover
EUR 60.000 - 85.000
Be among the first applicants.
2 days ago
Job description

ITSM Process Owner – Asset & Configuration Management (m / w / d)

Ref.-Nr. : JR1011229

We are looking for an

ITSM Process Owner – Asset & Configuration Management (m / f / d)

Ref.-Nr. : JR1011229

Why Join Us?

  • Strategic & Impactful Role : Take ownership of ITSM processes for (Hardware) Asset Management and Configuration Management and shape their future direction
  • Career Growth : Join a forward-thinking organization that fosters professional advancement and skill development
  • Collaborative Environment : Work closely with IT Process Owners, business stakeholders, and cross-functional teams
  • Innovative ITSM Practices : Lead initiatives to enhance process efficiency and automation, leveraging our ITSM tools and best practices
  • Flexible Work Culture : Enjoy a hybrid work model that balances office collaboration with remote work flexibility

You can look forward to these tasks :

  • Process Ownership & Governance : You will manage the full lifecycle of IT Asset Management and Configuration Management, which each make up about 50% of the role. Your responsibilities include evaluating process maturity to identify areas for continuous enhancement and generating value added action plans
  • Process Design & Optimization : You develop and optimize the processes in collaboration with IT teams, identify automation opportunities and create a strategic roadmap for process improvements
  • Execution & Performance Monitoring : You will define and track KPIs & CSFs, run audits, and implement improvements to make the processes more effective and efficient
  • Stakeholder Engagement & Collaboration : You will be the main contact between IT, business teams, and external vendors. Your role is to ensure alignment between business goals and the processes and facilitate cross-functional collaboration
  • ITSM Tooling & Automation : You will improve the ITSM tools by adding automation and AI solutions. By reviewing demand pipelines, prioritizing enhancements, and championing best practices, you will drive efficiency and adoption
  • Training & Knowledge Management : You will train IT teams on the processes, provide guidance, and promote the use of ITSM tools to enhance user adoption and optimize processes

Your Profile :

  • Education : Bachelor’s degree in IT, Information Management, or a related discipline
  • Certifications : ITIL v4 Foundation (or higher) certification is required
  • Experience : A minimum of 5+ years in IT Service Management, with expertise in Asset & Configuration Management
  • Methodologies : Strong background in ITSM process development and Agile frameworks
  • Technical Knowledge : Extensive understanding of ITSM tools (e.g. Freshservice), CMDB structures (e.g. Cloud Datacenters and Network Infrastructure), IT Asset Management (ITAM), and automation technologies

Ready to Apply?

Submit your application through our applicant portal by clicking "Apply" . Please include your full application documents, salary expectations, and preferred start date.

For further inquiries, contact our recruitment team at

We look forward to meeting you!

About CWS :

We, the CWSBusinessServices organisation, support the four CWS Business Areas Hygiene, Workwear, Cleanrooms and Fire Safety with comprehensive services in the fields of Human Resources, IT, Finance, Legal & Compliance, Procurement and Digitalisation.

We are proud of our culture in which we can all give our best and bring our own personality to the table. Our success is based on the diversity and commitment of our employees. That's why we foster an inspiring work environment characterised by respect, openness and collaboration.

Our company is shaped by different personalities. And yet we have something in common : the courage to embrace change, the joy of helping to shape and improve processes for our customers, and the will to roll up our sleeves and get to work.

Does that sound like you? Then join our team and be a Future-shaper, Trusted-advisor, Sparring-partner and much more.

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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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