Social Services jobs in Canada

Direct Service - (OPSEU)
Full-Time, Contract (End date: May 10, 2026)
London, Ontario (London Zone)
Application Deadline: November 25, 2025

The My Sisters’ Place drop-in program fosters a vibrant community of women who are experiencing, or at risk of, homelessness, promoting a welcoming and non-judgmental culture and providing a reprieve from the stigma women so often feel in other community settings. Our team supports women with anything they might need – from a hot meal to tampons, from access to showers and laundry facilities to harm reduction kits and from on-site mental health and addictions groups to connections with broader community supports.

• What you'll be making - Starting rate for this role is $27.14 per hour (Level 1 – Direct Service), with a wage differential, based on regulation ($30.01 per hour for Level 1 – Direct Service, Regulated):
  • Successful candidates who are registered with one of the designated professional colleges (e.g. OCSWSSW, CNO, COTO, CRPO, CPSO, or CPO) will receive the wage differential for regulation
  • Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($34.41 per hour for non-regulated, and $37.26 per hour for regulated)
  • For internal applicants, grid level placement will occur as per the Collective Agreement
  • Premiums of $2.00 will be applied for Evening/Night and Weekend Shifts
• When you'll work - 70 hours over a two-week period; Days/Afternoons/Evenings including weekends
• What your benefits will be - 9% in lieu of benefits
• Your pension plan – Immediately eligible for optional enrollment in the Healthcare of Ontario Pension Plan (HOOPP)

• Provide a welcoming, safe, and trusting environment for vulnerable women
• Engage with women who experience barriers to access and develop relationships of trust
• Provide triage, initial screening and assessment, information and referrals
• Provide mental health, trauma, addictions and harm reduction supports
• Provide safety planning to reduce risk and harm
• Provide crisis intervention, conflict resolution and negotiation skills as necessary
• Assist women to link and liaise with all programs and resources within MSP
• Employ a community development and strengths-based approach
• Foster growth of capacities and community leadership amongst the women
• Connect and liaise with appropriate community partners and resources
• Protect and promote the welfare, dignity, and individual rights of women at all times
• Provide basic needs, as required, following My Sisters’ Place procedures
• Ensure accurate and timely documentation and statistical gathering as required
• Support clients to secure housing of their choice
• Champion client’s individual capacity for independent community living
• Advocate, refer and connect clients with appropriate housing services, supports, and resources (formal and informal) based on their needs
• Support landlords as necessary in conjunction with the individual, provision of landlord mediation where appropriate
• Motivate and support client to work towards achievement of their needs/goals
• Assist clients to successfully remain in their housing, providing prevention and diversion strategies to avoid homelessness
• Liaise with partner agencies to develop continuous improvement in quality of service to women
• Participate as part of a dynamic team of support and advocacy providers
• Engage with donors, supporters and the public in a professional manner
• Identify areas or trends of concern as they emerge with this population

Police Vulnerable Sector Check Requirements

Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 2 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Working towards a completed post-secondary education in social services, mental health and/or addictions, and/or related previous experience working in the field (Primary proof of credentials will be required during the hiring process, i.e. an original degree/diploma/certificate or official transcript; for ongoing education, an unofficial transcript will be accepted)
• Ability to attend work regularly

We prefer the following qualifications:

• Minimum of 3-5 years’ experience working in mental health
• Demonstrated ability to work with women who live with multiple challenges related to marginalization, mental illness, substance use, complex health challenges, street-level sex work, poverty, homelessness, woman abuse and trauma
• Experience using harm reduction, feminist, relational/cultural and recovery theories
• Knowledge of, and excellent relationships with community resources and community partners
• Demonstrated ability to attend work regularly
• Ontario Drivers Licence
• First Aid & CPR, ASIST, and CPI certifications
• Bilingual both official languages, preferred; preference will be given to candidates who are competent in both official languages of Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca

Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes