Operations Manager jobs in Canada
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C3 Operations Leader - 24/7 ITIL-Driven Service Desk
Job summary
A leading cloud service provider located in Ontario, Canada is looking for a Senior Manager to oversee operations at the Command-and-Control Centre. The ideal candidate will have extensive experience in data center management and ITIL practices, ensuring compliance with service standards. This role requires leadership, technical writing skills, and a background in operations management. This position offers a competitive salary and opportunities for professional growth.
Qualifications
- 5 to 10+ years of previous operations experience as a Senior Manager.
- Direct experience in a Data Centre, Cloud Computing, Managed Services, or ITIL practices.
- Must speak and write fluent English.
Responsibilities
- Lead the C3 Senior Manager in day-to-day operations of the Command-and-Control Centre.
- Generate compliance reports for Event Management and Incident Management.
- Ensure end-to-end compliance to Service Level Agreements (SLAs).
Skills
Education
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.