Bilingual Operations Leader - Retail Field Teams

Club Demonstration Services; Toronto; On-site; CAD 80,000 - 100,000; Full time

Job summary

A leading sales and marketing agency is seeking a Business Operations Manager to oversee the performance and development of Field Leaders and District Managers. The successful candidate will ensure compliance with operational KPIs and assist in training and development efforts. This role requires a Bachelor's degree and at least 5 years of management experience. Strong communication skills and the ability to manage remote teams are essential. Travel of up to 40% is expected for market visits.

Qualifications

• 5+ years of experience as Retail Sales Manager or District Manager.
• 2-5 years of Supervisory experience.

Responsibilities

• Manage and direct a team of Field Leaders and District Managers.
• Oversee recruiting, training, and performance management.
• Coordinate event/project compliance objectives with local managers.
• Build strong interactions with Costco operations.
• Develop personalized development plans for associates.

Skills

Strong initiative and self-directed

Experience managing large remote sales teams

Strong organizational and follow-up skills

Mathematical and analytical ability

Strong written and verbal communication skills

Education

Bachelor's Degree or equivalent experience

Tools

PC skills (spreadsheets, word processing, presentation software)

Job description

A leading sales and marketing agency is seeking a Business Operations Manager to oversee the performance and development of Field Leaders and District Managers. The successful candidate will ensure compliance with operational KPIs and assist in training and development efforts. This role requires a Bachelor's degree and at least 5 years of management experience. Strong communication skills and the ability to manage remote teams are essential. Travel of up to 40% is expected for market visits.