Operations Manager à Canada

Midland Transport is currently seeking a Director of Brokerage Operations to be based out of our Head Office location in Dieppe, NB. The successful candidate will develop Brokerage's strategic short- and long-term operational goals, liaising with Senior Leaders and Ops Teams balancing demands of each.

Benefits To Joining Midland:

• A dynamic, safe, and rewarding work environment
• A flexible health, drug, dental, and vision plan
• RRSP matching program
• Employee & Family Assistance Programs
• Health & Wellness reimbursements, includes gym memberships, fitness classes or online workout programs
• 3 weeks' paid vacation
• Free parking, an onsite fitness center open 24/7, and an onsite cafeteria
• Maternity leave top-up program
• Growth and progression opportunities within Midland Transport and large network of the JD Irving group of companies

Qualifications:

• Education: University Degree in related discipline
• Experience: minimum 12 years of relevant work experience required
• Excellent people management skills mentoring, coaching and leadership skill
• Excellent problem solving and prioritizing skills
• Strong interpersonal, communication, and organizational skills

Responsibilities:

• Develop functional strategies and specific objectives for Operations Managers as well as lead a team of regional managers for overall service, capacity, and cost for both Affiliate & Non-Affiliate customers
• Establish and maintain governance and quality audit processes to monitor operational performance and drive improvement using analytics
• Identify problems in operations and achieve high performance at optimal cost
• Manage the annual budget planning for both Farmed out and Brokerage lead overall strategy, metrics, and process to execute on an optimized network
• Understand and deliver on Affiliate supply chains to identify best practices in managing transportation components
• Lead S&OE with Affiliates ensuring communication of forecasts and changes to applicable execution teams
• Establish and maintain strong carrier and customer relationships in all regions and maintain adequate FTE to take on new business.