Operations jobs in United States

This range is provided by Plaza Premium Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

CA$120,000.00 / yr - CA$140,000.00 / yr

Direct message the job poster from Plaza Premium Group

Manager, Talent Acquisition | North America

Director, Food and Beverage

Plaza Premium Group is the global leader in airport lounges and hospitality! With over 25 years of experience, we are redefining travel by creating seamless, world-class airport experiences in over 350 locations worldwide. From award-winning lounges to premium airport services, we take pride in delivering exceptional comfort, convenience, and care to travelers. As a dynamic and fast-growing company, we offer exciting career opportunities, a diverse and inclusive workplace, and the chance to be part of a team that’s shaping the future of travel. If you're passionate about hospitality and thrive in a fast-paced, customer-focused environment, we’d love to have you on board!

Overall responsibility

The Director, Food & Beverage, will play a key role in leading the overall success of the Food & Beverage Operation. The ideal candidate will have experience in strategic restaurant positioning, branding, and operations and possess a natural ability for developing leaders and setting priorities.

Leadership and Team Management :

• Lead, inspire, and coach the Food & Beverage and Operations teams to achieve excellence in service delivery.
• Develop and maintain close and effective working relationships with all supporting departments and suppliers.
• Oversee the development and implementation of training programs for staff to ensure high standards of service and operational efficiency.

Operational Oversight :

• Provide national oversight on menu items, contracts, and agreements in collaboration with the Procurement Department to optimize costs, quality, and diversity.
• Oversee all stages of menu planning, budgeting, costing, and inventory management across all provinces.
• Ensure compliance with health and safety regulations and maintain high standards of cleanliness and hygiene.

Menu Development and Innovation :

• Conceptualize and introduce innovative, memorable, and sophisticated menus that enhance the dining experience.
• Oversee the development of menus, service delivery, and standards for all food and beverage operations.
• Direct the preparation of the annual F&B budget and monthly forecast.

Promotional and Sales Events :

• Oversee the development and implementation of innovative promotional and sales events to improve service and increase business volumes.
• Constantly seek out creative ways to improve services that support overall Lounge and F&B revenue.
• Direct the preparation of the annual F&B budget and monthly forecast.
• Monitor financial performance and implement strategies to achieve financial targets.

Guest Experience :

• Ensure that all food and beverage services meet or exceed customer expectations.
• Address guest feedback and implement improvements to enhance the overall dining experience.

Qualifications

• Experience in Hospitality Food & Beverage as a Director
• Strong culinary knowledge
• University Degree in Hotel / Restaurant Management or related discipline a strong asset
• Ability to analyze data and trends and create strategies for improvement, while being innovative, creative and willing to take risks
• Excellent interpersonal skills, with strong written and verbal communication abilities
• Creative and effective leader and team player, possessing a high degree of professionalism,
• Proven track record of strong financial and cost control knowledge

Seniority level

Seniority level

Director

Employment type

Employment type

Full-time

Job function

Job function

Management and Purchasing

Hospitality and Airlines and Aviation

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