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Fitch Learning is a leader in financial services training. With unrivaled breadth and depth, the company delivers learning solutions for apprentices, graduates, and those with 10+ years’ experience in Financial Services. Our offerings include expert faculty, e-learning, coaching, and blended assessments, improving individual and collective business performance. Fitch Learning is a Fitch Solutions company.

Working at Fitch Learning provides the opportunity to be part of a global leader in financial education, committed to delivering cutting-edge training solutions. You'll collaborate with a team of experts dedicated to empowering professionals with the skills and knowledge needed to excel in the finance industry. By joining us, you'll be at the forefront of innovation in professional education, contributing to impactful learning experiences that drive career advancement and industry success.

Fitch Learning is currently seeking a Learning Designer (Director Level) based out of our Toronto office.

About the Team:

Working as part of a team you will be hands-on and knowledgeable in all areas of the learning creation and production process with a strong handle on both synchronous and asynchronous learning. You will be responsible for designing and developing learning solutions, incorporating instructional design principles and providing learning technology advisory. Your expertise in curriculum development and instructional strategies will be crucial in ensuring the delivery of high-quality learning experiences. Ultimately, the role will contribute to the success of learners by fostering their development through well-designed and impactful instructional programs. This position offers an exciting client facing opportunity and the chance to make a significant impact on the learning journey of individuals across several global financial companies. As a strategic link between global clients and internal teams, you'll be vital in creating new and enhancing current solutions, delivering high-impact learning that addresses evolving financial sector skills. You are required to understand the details and benefits of our existing product suite and capabilities.

How You’ll Make an Impact:

• Work with clients, sales and subject matter experts to consult, design and document client learning requirements.
• Translate requirements into specifications such as charters, plans, requirements, etc.
• Design and direct end-to-end process from origination to production while ensuring high-quality outputs.
• Ensure the upkeep of appropriate systems, including process documentation that is in place to support the production.
• Ensure effective andragogical models are championed to facilitate the effectiveness of learning.
• Work with external suppliers, managing quality, cost improvements, and reducing time to market.
• Review learning against current procedures, providing feedback to ensure vendors and internal teams deliver high-quality and consistent content.
• Manage various products and maintain the existing learning library.

You May be a Good Fit if:

• Proven success in building and maintaining trusted client relationships.
• A track record of consulting on business challenges and successfully translating them into development solutions.
• Expertise in managing both remote teams and vendors for the delivery of learning solutions.
• Financial services experience or the ability to demonstrate high level understanding of financial service topics would be an advantage.
• Bachelor's Degree: instructional design, education, instructional technology, or a related field or 3 years in-role experience.
• Proficient in Articulate 360 or similar SCORM software creator.
• Design skills within the Adobe Creative Cloud.
• Familiarity knowledge and understanding of LMS systems.

What Would Make You Stand Out:

• Experience in managing projects and in using project management tools and techniques.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities, work with global and work under pressure.
• Strong interpersonal and communication skills.
• Attention to detail and a commitment to quality.
• Excellent time management and organizational skills.

Why Choose Fitch:

• Hybrid Work Environment: 3 days a week in office required based on your line of business and location.
• A Culture of Learning & Mobility: Dedicated trainings, leadership development and mentorship programs designed to ensure that your time at Fitch will be a continuous learning opportunity.
• Investing in Your Future: Retirement planning and tuition reimbursement programs that empower you to achieve your short and long-term goals.
• Promoting Health & Wellbeing: Comprehensive healthcare offerings that enable physical, mental, financial, social, and occupational wellbeing.
• Supportive Parenting Policies: Family-friendly policies, including a generous global parental leave plan, designed to help you balance career and family life effectively.
• Inclusive Work Environment: A collaborative workplace where all voices are valued, with Employee Resource Groups that unite and empower our colleagues around the globe.
• Dedication to Giving Back: Paid volunteer days, matched funding for donations and ample opportunities to volunteer in your community.

Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch’s credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.

Fitch is proud to be an Equal Opportunity and Affirmative Action Employer. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

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