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Are you good with people and love working on bicycles? Do you love ripping berms in your spare time? We are looking to hire MTB Mechanics for the upcoming summer season. The MTB mechanic is responsible for the repair and maintenance of bicycles for customers, patrol, guides, and resort guests, ensuring repair needs are met, and service is quick and efficient. Further responsibilities include the day-to-day operation of the repair shop, daily cash handling and keeping your workspace clean and organized. If this sounds like the ideal work environment, fill out an application to work, live, and play where you belong.

Compensation Information: $19.00 to $26.25 per hour

Physical Requirement: Heavy, work activities involve handling loads more than 20 kg; Predominately in an indoor setting.

This job position requires physical presence at the designated location.

The perks and benefits you’ll get to enjoy:

• Winter/Summer Season Lift, Trail and Golf passes (varies by position)
• Access to our Employee and Family Assistance Program
• Dining discounts within our hotel & Resort-owned outlets
• Retail discounts in our Resort-owned outlets
• Friends and family rates at the Sun Peaks Grand Hotel
• Reciprocal programs with partnering ski areas & hotels

Skills you bring with you:

• Minimum 2 years of experience working on mountain bikes, including but not limited to servicing suspension, hydraulic brakes, drivetrains, headsets, bottom brackets and wheel building.
• Detailed understanding of mountain bike set-up, components, tools, service techniques and part compatibility.
• Exceptional problem-solving skills and attention to detail.
• Outstanding organizational, verbal and written communications skills.
• Able to work unsupervised and as part of a team in a fast-paced work environment.
• Reasonable understanding of Microsoft Office and computerized Point-of-Sale systems.
• Confident, self-motivated and able to maintain an outgoing, positive attitude at all times.
• Strong commitment to excellent customer service (external and internal customers).
• A passion for mountain biking and the cycling community.

Primary Responsibilities:

• Diagnose, maintain and repair a large rental bike fleet as well as the bikes of guests.
• Effectively diagnose bike issues and communicate them with customers and co-workers in a clear and concise manner.
• Maintain accurate service records for rental bikes and customer work orders, ensuring they are stored according to Sun Peaks Resort LLP (SPRLLP) guidelines.
• Maintain a clean and organized workspace.
• Provide exceptional service to all resort guests and employees through consistent, high-quality bike maintenance and repair.
• Ensure health and safety policies and procedures are adhered to according to SPRLLP guidelines and relevant regulatory bodies.
• Ensure all SPRLLP policies are adhered to as outlined in the current Employee handbook.

We are Canada’s second-largest ski area and a passionate team committed to providing the finest mountain resort experience to our guests.

Our people are at the heart of what we do, making a difference to our guests and our workplace every single day. That’s why we invest in the employee experience; to ensure everyone can be at their best and live our values.

We are an equal opportunity employer, committed to building a diverse and inclusive culture, and encourage applications from all qualified individuals.

We acknowledge that we live, work, and play on the traditional territory of the Secwépemc People.