Technicien support informatique niveau 1-2

Infovirtuel; Quebec; On-site; CAD 50,000 - 62,000; Full time

Job summary

A technology solutions provider in Quebec is seeking a Level 1-2 System Administrator to support their clients' technological infrastructures. In this full-time role, you'll analyze and fix issues, install client workstations, and maintain Windows Servers. The ideal candidate has a college degree in IT, is solution-oriented, and is fluent in both French and English. Join a dynamic team dedicated to making an impact and enjoy benefits like complementary health insurance and paid time off.

Benefits

Complementary health insurance

Life insurance

Paid time off

Company events

Onsite parking

Casual dress code

Qualifications

• At least 0 years of relevant experience as a system administrator.
• Experience in server and email migrations is a plus.
• Excellent verbal and written skills in both French and English.

Responsibilities

• Analyze identified issues and implement necessary fixes.
• Install and configure new client workstations.
• Ensure documentation of new systems and procedures.
• Conduct backup verifications.
• Maintain and support the technological infrastructures for clients.
• Perform maintenance and updates on Windows Servers.

Skills

Solution-oriented mindset

Customer service skills

Autonomy

Strong command of Microsoft Windows 10/11

Proficiency in Microsoft 365

Bilingual (French and English)

Education

College degree (DEC) or bachelor's in information technology

Tools

Microsoft Windows Server (2016/2019/2022/2025)

Hyper-V

Azure AD

Google Workspace

Veeam Backup

Job description

Requirements

Must have:

• You must possess the right mindset: solution-oriented, professional, with a strong sense of customer service, proactivity, and autonomy. You should be capable of making a real difference within a team.
• Hold a college degree (DEC) or a bachelors in information technology or equivalent.
• A minimum of 0 years of relevant experience as a system administrator or equivalent.
• Strong command of Microsoft Windows 10/11, Windows Server (2016/2019/2022/2025), Hyper‑V, Office 365 platform, Azure AD, Google Workspace, and Veeam Backup.
• Proficiency in Microsoft 365 and Entra ID.
• Excellent verbal and written skills in both French and English.
• Experience in server and email migrations is a plus.

Responsibilities

• Analyze identified issues and implement necessary fixes.
• Install and configure new client workstations.
• Ensure documentation of new systems and procedures.
• Conduct backup verifications.
• Maintain and support the technological infrastructures of various clients (networks, servers, storage, installation, configuration, etc.).
• Perform maintenance and updates on Windows Servers (2016/2019/2022/2025).
• Follow up with clients regularly.

Company

Are you passionate about helping others and solving problems? Do you eat, sleep, and breathe technology? If you enjoy working as part of a team and prefer collaboration over solitary work, we might be the perfect match for you. We understand that you’re looking for challenges and want to engage with various technologies. You want to make a tangible impact within a small team rather than feeling like just another drop in the ocean. You will thrive with us! We are a group of tech enthusiasts dedicated to finding solutions for our clients.

• A full‑time position of 37.5 hours per week.
• 8 paid mobile leave days annually.
• A collective insurance program partially funded by the employer.
• An environment that fosters skills development.
• Mileage reimbursement.
• Opportunities for weekend surf sessions with the boss!
• A passionate and dynamic team.

Position Overview

As a Level 1‑2 System Administrator, you will serve as a central reference point for other technicians. You will handle server installations, virtual machine setups, Fortinet router deployments, email migrations to Office 365, and all issues requiring Level 3 skills.

We are excited to meet you and learn more about YOU!

Expected Start Date: As soon as you are ready

Job Type: Full‑time, Permanent

Salary Range: $50,000 to $62,000 per year

Benefits Include

• Complementary health insurance
• Life insurance
• Paid time off
• Company events
• Onsite parking
• Casual dress code

Job Location: On‑site