Jobs in Wood Buffalo, Canada

Overview

Intuit est la plateforme technologique financière mondiale qui favorise la prospérité des personnes et des communautés que nous servons. Avec environ 100 millions de clients dans le monde utilisant des produits tels que TurboImpôt, Credit Karma, QuickBooks et Mailchimp, nous croyons que tout le monde devrait avoir la possibilité de prospérer. Nous ne cessons jamais de travailler pour trouver de nouvelles façons innovantes de rendre cela possible.

English: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Responsibilities:

• In this role, you will help our customers complete their taxes using TurboImpôt. By providing tax guidance, reviewing personal tax returns, preparing complete declarations, and managing product/software inquiries, you will contribute to our goal of fostering prosperity worldwide.
• You will utilize government websites, professional resources, and team expertise to find and communicate the correct answers to clients in understandable terms.
• This is a virtual, customer-facing role requiring the use of advanced video communication tools and meticulous documentation of interactions for accurate record-keeping.

Qualifications:

• A minimum of two (2) years of paid professional tax preparation experience as an expert in taxes.
• Provision of CRA RepID (representative identifier) is required for client representation services.
• Experience with professional tax software for preparing and filing personal tax returns, including complex situations like employment, self-employment, rental income, investments, foreign income, and various credits and deductions.
• Excellent customer service skills and professionalism in client interactions via video and audio tools.
• Availability to work at least twenty (20) hours per week with flexible scheduling.
• Proficiency in both English and French is essential for this bilingual role, serving clients across Canada.

Additional Assets:

• Experience preparing Business (T2) and Quebec (TP1) tax returns.

Skills & Abilities:

• Strong understanding of tax laws and concepts, with a commitment to continuous learning.
• Effective communication skills, active listening, and empathy.
• Ability to resolve complex issues independently and escalate when necessary.
• Resourcefulness and curiosity for ongoing learning.
• Basic technical troubleshooting skills and familiarity with necessary tools.

Intuit offers a competitive salary range, with base pay from $24.50 to $33.50 per hour depending on location, plus bonuses, stock rewards, and benefits. Details are available on our website. Compensation is determined based on knowledge, skills, experience, and work location, with ongoing pay equity assessments.