Jobs in Wood Buffalo, Canada
EverCommerce Payments - Senior Payments Performance Analyst
EverCommerce
Senior Travel Consultant - Inbound Groups
Cullinan Holdings
Open Learning Faculty Member (Web): ARET 4101: Energy Modeling - (03027.487)
Thompson Rivers University
Connect with headhunters to apply for similar jobsTechnical Support Representative (Remote)
Concentrix
Open Learning Faculty Member (Web): ARET 4111: Green Building Rating Systems - (03027.502)
Thompson Rivers University
Ingénieur logiciel senior - Senior Software Engineer
Valsoft Corporation
Customer Success Manager : Canada (Remote)
Ekwa Marketing Inc.
TECHNICIEN(NE) EN ADMINISTRATION RT-SBE (2025-053)
Santé Montréal
REMOTE SENIOR ACCOUNT MANAGER
In Demand Recruitment and Consulting Inc.
Work From Home Inbound Contact Centre Agent
Job summary
A leading call center provider in Canada is seeking a Customer Service Representative to assist customers with inquiries and complaints. Ideal candidates are 18 years or older and have strong verbal communication skills. This role offers competitive compensation, comprehensive health benefits, and opportunities for career growth in a supportive environment.
Benefits
Qualifications
- Must be 18 years or older.
- Previous outbound sales or call center experience preferred.
- Strong problem-solving abilities and a positive attitude.
Responsibilities
- Receive and respond to inbound customer calls with empathy and professionalism.
- Assist customers with inquiries, complaints, and service requests effectively.
- Log all customer interactions in the system for record-keeping.
Skills
Education
Tools
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive compensation based on experience
- Paid Time Off and paid holidays for work-life balance
- Comprehensive health benefits for full-time employees
- Opportunities for career growth with a focus on internal promotions
- Fun and engaging work environment with a casual dress code
- Paid training to help you develop new skills while earning a paycheck
What to Expect (Job Responsibilities):
- Receive and respond to inbound customer calls with empathy and professionalism
- Assist customers with inquiries, complaints, and service requests effectively
- Provide accurate information about products and services to customers
- Log all customer interactions in the system for record-keeping
- Follow company protocols and escalate issues as necessary
What is Required (Qualifications):
- Must be 18 years or older
- High school diploma or equivalent required
- Previous outbound sales or call center experience preferred
- Excellent verbal communication and listening skills
- Ability to work independently and manage time effectively
How to Stand Out (Preferred Qualifications):
- Previous experience in a customer service role or call center environment
- Familiarity with CRM systems or customer management software
- Strong problem-solving abilities and a positive attitude
- Experience working in a remote work environment
#BusinessProcessOutsourcing #CustomerService #RemoteWork #CareerGrowth #CompetitiveBenefits
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