Jobs in Vaughan, Canada
Remote CX Leader: Drive World-Class Customer Experience
American Income Life
Remote Enterprise Project Lead (SaaS, 12-Month Contract)
Coconut Software
Remote Senior Administrative Partner for Sales & Revenue
Affirm
Remote Life Insurance Sales Pro - 100% Commission
American Income Life
Junior Software Developer: C#/.NET & Azure DevOps
Rubicon Path
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Rubicon Path
Remote Tax Associate - Growth & Client Impact
Eminence Talent Group
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Lakeland HR Solutions
Senior Privacy Expert & DPO (Part-Time, 20h/wk)
Rippedboxstation
Remote z/OS Systems Programmer — Mainframe Specialist
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Open Source Channel Sales Exec for NA Partners
Canonical
Travel-Heavy Commercial Restoration Project Manager
Firstonsite Restoration
IHV Alliances Director — Regional Partner Growth
Canonical
Remote Bookkeeper: QBO & Excel Expert
Eminence Talent Group
Remote Customer Experience Leader - Growth & Impact
American Income Life
Remote CX Leader: Drive World-Class Customer Experience
American Income Life
Bilingual Accounts Specialist (English/French)
Canada Mortgage and Housing Corporation
Backend SaaS Engineer — Open Source (Remote, Americas)
Canonical
Senior Data Engineer - Marketing Tech Data Platform Lead
Thumbtack
Remote Ad Creative Video Editor for Social Ads
Clever Digital Marketing
Remote CX Leader: Drive World-Class Customer Experience
Job summary
A leading insurance company in Canada is seeking a Customer Experience Manager to enhance world-class customer experiences. This role involves developing strategies, analyzing data, and collaborating with teams to meet customer needs. The ideal candidate will have a strong background in customer service leadership, excellent communication and analytical skills, and a customer-centric mindset. The position offers competitive rewards, professional growth opportunities, and a supportive remote work environment.
Benefits
Qualifications
- Proven experience in customer experience or customer service leadership role.
- Ability to manage multiple projects in a fast-paced environment.
- Proficiency in interpreting data and making data-driven decisions.
Responsibilities
- Develop and implement strategies to enhance customer experience.
- Analyze customer feedback to drive improvements.
- Collaborate with teams to ensure cohesive customer journeys.
- Train and mentor staff to deliver exceptional service.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.