Postes à Thunder Bay, Canada

Employer Industry: Customer Service and Technology Solutions

• Salary range of $16-$20/hr, with performance-based incentives
• DailyPay enrollment option allows early access to pay
• Comprehensive benefits including medical, dental, and vision insurance
• Paid training and multiple opportunities for career advancement
• Work-from-home flexibility in a supportive and diverse environment
• Engaging company culture with networking opportunities and wellness programs

• Provide inbound customer support using a call flow guide in both Spanish and English
• Assist customers in resolving basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and services to enhance customer experience
• Deliver expert customer experiences with a positive attitude

• Fluent in both Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for scheduling
• Strong computer navigation skills and the ability to work in a distraction-free environment

• Eagerness to learn new technologies
• Proficiency in fast-paced multi-tasking
• Experience with customer service in a remote setting

#CustomerService #WorkFromHome #Bilingual #CareerGrowth #DiversityAndInclusion

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.