Customer Service Representative-Remote (Bilingual: Spanish / English)

Concentrix; Regina; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service solutions provider based in Regina is seeking bilingual customer support representatives fluent in Spanish and English. The position offers competitive pay, paid training, and flexible schedules while allowing you to work from home. Candidates should have at least one year of customer service experience and must thrive in a distraction-free environment. Join us for opportunities for career advancement within this inclusive workplace.

Benefits

Salary up to $20/hr

Paid training and ongoing support

Flexible schedule

Access to health and wellness programs

Qualifications

• Minimum of 1 year of customer service experience.
• Open availability for varied work shifts.
• Ability to work in a quiet, distraction-free environment.

Responsibilities

• Provide inbound customer support in both Spanish and English.
• Assist customers in resolving basic technical issues.
• Document and manage customer information in databases.
• Promote additional products and services.

Skills

Fluency in Spanish

Fluency in English

Customer service

Communication skills

Education

High school diploma or GED

Job description

Overview

Employer Industry: Customer Service Solutions

Why consider this job opportunity:

• Salary up to $20/hr, plus performance-based incentives
• Paid training and ongoing support to ensure your success
• Work-from-home convenience with a flexible schedule
• Opportunities for career advancement, with 80% of managers promoted from within
• Access to health and wellness programs and mentorship initiatives
• Inclusive company culture with diverse networking opportunities and community support

What to Expect (Job Responsibilities)

• Provide inbound customer support in both Spanish and English
• Assist customers in resolving basic technical issues
• Document and manage customer information in databases
• Promote additional products and services to enhance customer experience
• Deliver exceptional customer service with a positive attitude

What is Required (Qualifications)

• Fluency in Spanish and English
• Minimum of 1 year of customer service experience
• High school diploma or GED
• Open availability for varied work shifts
• Ability to work in a quiet, distraction-free environment

How to Stand Out (Preferred Qualifications)

• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• Eagerness to learn new technologies
• Previous experience in a remote work environment

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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.