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Remote SaaS Implementation Specialist
Job summary
A leading software company is seeking an Implementation Specialist to lead onboarding for the DocketManager platform. The role involves configuring software to client needs, providing training, and ensuring customer success. The ideal candidate has experience in SaaS platforms, strong communication skills, and technical proficiency. This position offers a salary between CAD 70,000 and 80,000, with a remote work environment.
Benefits
Qualifications
- Experience implementing ERP/MIS or SaaS platforms, ideally within the printing, manufacturing, or production industries.
- Strong understanding of business workflows such as estimating, production, scheduling, and inventory.
- Excellent verbal and written communication skills.
Responsibilities
- Lead customer onboarding and software implementation projects.
- Configure the DocketManager platform based on client requirements.
- Provide remote and onsite training sessions to customers.
Skills
Tools
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.