AI-Driven Salesforce Experience Architect (Agentforce)

NeuraFlash; Canada; Remote; CAD 85,000 - 115,000; Full time

Job summary

A leading AI solutions company is seeking an Experience Architect to drive innovative Agentforce-powered experiences. This role involves collaboration with clients and internal teams to create impactful strategies and solutions. Ideal candidates have a strong background in technical consulting with over 5 years of CRM experience, showcasing their ability to enhance business processes and outcomes. This position offers a flexible work environment, supporting both remote and on-site options across Canada and the United States.

Benefits

Remote work flexibility

Travel opportunities

Collaborative team culture

Celebrate team achievements

Qualifications

• 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role.
• 5+ years of CRM industry experience.
• Ability to drive requirement gathering.

Responsibilities

• Drive requirement gathering and serve as the Salesforce platform expert.
• Build Agentforce-powered experiences for impactful business value.
• Translate business requirements into well-architected solutions.

Skills

Technical consulting experience

CRM industry experience

Experience with GenAI prompt writing

Business process optimization

Education

Bachelor's degree or equivalent

Tools

Salesforce Service Cloud

Lucidchart

Job description

A leading AI solutions company is seeking an Experience Architect to drive innovative Agentforce-powered experiences. This role involves collaboration with clients and internal teams to create impactful strategies and solutions. Ideal candidates have a strong background in technical consulting with over 5 years of CRM experience, showcasing their ability to enhance business processes and outcomes. This position offers a flexible work environment, supporting both remote and on-site options across Canada and the United States.